DocumentationCommerceTools

ACP2E-5263: Product CSV export stops early and omits products

Last update: October 23, 2026

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACP2E-5263 patch fixes an issue where a CSV product export can stop before it includes all products, which produces an incomplete file. This patch is available when the Quality Patches Tool (QPT) 1.1.84 is installed. The patch ID is ACP2E-5263. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.10.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.8-p5

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.5 - 2.4.8-p5
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Product exports to CSV can stop before all products are included, which produces an incomplete file.

Steps to reproduce:

  1. Ensure the catalog contains multiple products and a secondary store view.
  2. Use test products where an image label is set for the secondary store view, but no corresponding product image is available at the default store view.
  3. In the Admin, go to System > Data Transfer > Export.
  4. Set Entity Type to Products and leave Export File Format set to CSV.
  5. Leave the export filters blank and do not exclude attributes.
  6. Scroll down and click Continue.
  7. Wait for the asynchronous export to complete, then download and open the CSV file.

Expected results:

The export completes and produces a CSV that contains every product.

Actual results:

The export aborts partway through, but the Admin indicates that the export file is ready and provides a CSV that is missing some products.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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