AC-12854: Admin reorder uses the original order number with a -1 suffix
The AC-12854 patch fixes the issue where reordering an order in the Admin creates a new order number with a -1 suffix instead of assigning the next sequential order number. This patch is available when the Quality Patches Tool (QPT) 1.1.83 is installed. The patch ID is AC-12854. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.7-p9
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) >=2.4.7 < 2.4.9
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Reordering an order in the Admin creates a new order number with a -1 suffix instead of assigning the next sequential order number.
Steps to reproduce:
- Use an existing customer order with reorderable items.
- In the Admin sidebar, go to Sales > Orders.
- Open the order in View mode and click Reorder in the top button bar.
- On the Create New Order page, complete the required fields and click Submit Order.
Expected results:
A new Pending order is created with the next unique sequential order number.
Actual results:
The new order gets the original order number with a -1 suffix instead of the next order number.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool: A self-service tool for quality patches in the Tools guide