ACP2E-4786: Product export fails when AWS S3 remote storage is configured
The ACP2E-4786 patch fixes the issue where product export fails because the storage driver uses an invalid path when AWS S3 remote storage is enabled. This patch is available when the Quality Patches Tool (QPT) 1.1.81 is installed. The patch ID is ACP2E-4786. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.7-p4
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.5 - 2.4.9
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Product export fails when AWS S3 remote storage is enabled because of invalid path handling in the storage driver.
Steps to reproduce:
-
Configure AWS S3 as remote storage:
code language-none bin/magento setup:config:set --remote-storage-driver="aws-s3" --remote-storage-bucket="..." --remote-storage-region="..." --remote-storage-key="..." --remote-storage-secret="..." -n -
Disable database storage for media files by running the following command:
code language-none bin/magento config:set system/media_storage_configuration/media_database 0 -
In the Admin sidebar, go to System > Data Transfer > Export.
-
For Entity Type, choose Products.
-
Click Continue.
Expected results:
The export file is created successfully.
Actual results:
- The export file is not created.
- The logs show a SignatureDoesNotMatch error.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool: A self-service tool for quality patches in the Tools guide