DocumentationCommerceTools

ACP2E-4808: Product weight displays without unit of measurement on storefront

Last update: June 24, 2026

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACP2E-4808 patch fixes the issue where the Weight attribute on the storefront product page displays only a raw numeric value in the Additional Information or More Information section without the configured unit of measurement (lbs or kgs). This patch is available when the Quality Patches Tool (QPT) 1.1.80 is installed. The patch ID is ACP2E-4808. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.7-p7

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.5 - 2.4.9
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The Weight attribute on the storefront product page displays only a raw numeric value in the Additional Information or More Information section, without the configured unit of measurement (lbs or kgs).

Steps to reproduce:

  1. Go to Admin > Stores > Attributes > Product.
  2. Open the Weight attribute.
  3. Under Storefront Properties, set Visible on Catalog Pages on Storefront to Yes.
  4. Go to Admin > Catalog > Products.
  5. Open any product and make sure that there is a value entered in the Weight attribute.
  6. Navigate to the product page on the storefront.
  7. View the Additional Information or More Information section.
  8. Observe the Weight row.

Expected results:

Weight displays with the configured unit, for example, 2 lbs (or kgs depending on store configuration).

Actual results:

Weight displays as a number only (for example, 10.000000) with no unit displayed.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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