ACP2E-4540: The Fotorama library does not load correctly, so only the first attached image is visible
The ACP2E-4540 patch fixes the issue where the Fotorama library does not load correctly, causing only the first attached image to display. This patch is available when the Quality Patches Tool (QPT) 1.1.78 is installed. The patch ID is ACP2E-4540. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.7-p7
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.7 - 2.4.8-p4
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
The Fotorama library fails to load correctly, which causes only the first attached image to be visible.
Steps to reproduce:
- Create a simple product and attach multiple images to it.
- Open the product on the storefront.
Expected results:
The image gallery displays all attached images.
Actual results:
- Only the first image is visible.
- Browser console shows the following error:
Javascript error(severe) - http://magento.com/static/version1717863530/frontend/magento/luma/en_us/mage/gallery/gallery.js 309:29 uncaught type error: $fotorama element.fotorama is not a function
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool: A self-service tool for quality patches in the Tools guide.