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[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACSD-69308: Catalog price rules are not applying when special_price is set at website level

Last update: Fri Mar 06 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-69308 patch fixes the issue where catalog price rules did not apply when special_price was set only at the website level (not at “All Store Views”). After the fix, catalog price rules are correctly applied by checking the website’s default store first. This patch is available when the Quality Patches Tool (QPT) 1.1.76 is installed. The patch ID is ACSD-69308. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.8

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.8-p3
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Catalog price rules did not apply when special_price was configured only at the website level. The system did not recognize the price correctly for products assigned to a specific store view, resulting in inconsistent pricing.

Steps to reproduce:

  1. Log in to the Admin panel.
  2. Create a custom Website, Store and Store View (web2).
  3. Set Catalog Price Scope to Website.
  4. Set Use for Promo Rule Conditions to Yes for the special_price attribute.
  5. Create the following catalog price rule.
Website: web2
Conditions:
Special Price  greater than  15
Special Price  less than  50
Actions:
Apply: Apply as percentage of original
Discount Amount: 100
  1. Create two products assigned only to the web2 store view.

Product 01:

Set Advanced Pricing:
All Store View Scope: 30.00
web2 scope: 40.00

Product 02:

Set Advanced Pricing:
All Store View Scope: keep empty
web2 scope: 40.00
  1. Reindex and load each product on the storefront under the web2 store view.

Expected results:

The catalog price rule should be applied for the web2 store view. Product 02 should show a price of 0.00, because its special price matches the catalog rule condition.

Actual results:

  • Product 01: Price shows as 0.00, which matches the catalog rule condition.
  • Product 02: Price shows as 40.00, which is not expected, as the catalog rule should be applied based on the special price set at the website level.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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