DocumentationCommerceTools

[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACSD-66233: Admins unable to add products due to unresponsive product list popup

Last update: Thu Aug 07 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-66233 patch fixes an issue where admins are unable to add products to categories because the Add Product popup in Visual Merchandiser loads indefinitely. This patch is available when the Quality Patches Tool (QPT) 1.1.68 is installed. The patch ID is ACSD-66233. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.8

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.8 - 2.4.8-p1
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

Issue where the Add Product popup in Visual Merchandiser loads indefinitely, preventing admins from adding products to categories.

Steps to reproduce:

  1. Install and enable the inventory modules.
  2. Create a large number of inventory sources (for example, 700).
  3. Create multiple inventory stocks (for example, 12) and assign the inventory sources to them.
  4. Create some products and assign them to the inventory sources.
  5. Create a category.
  6. Expand the Products in Category section.
  7. Click the Add Product button.
  8. Observe the pop-up with the list of products.

Expected results:

The product list loads in the popup within a reasonable time.

Actual results:

The popup loads indefinitely and fails to display the product list.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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