[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

ACSD-65202: My Account page does not show recent orders from other store views

The ACSD-65202 patch fixes the issue where the My Account page does not display recent orders from other store views within the same store. This patch is available when the Quality Patches Tool (QPT) 1.1.65 is installed. The patch ID is ACSD-65202. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.4-p12

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.7-p5
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

When you go to the customer account page (section My Account), you don’t see recent orders placed in another store view. However, when you go to the order history (section My Orders), you see all orders in both Store Views.

Steps to reproduce:

  1. Install Adobe Commerce.

  2. In the Admin panel, create a new Store View and enter its code as, second, to identify the view.

  3. Create a simple product and reindex.

  4. Create a customer account and place an order in the default store view whose code is default.

  5. Go to the My Orders page and check the order is visible in both Store Views, for example:

  6. Default: https://localhost/pub/default/sales/order/history/

  7. Second: https://localhost/pub/second/sales/order/history/

  8. Go to the My Account page in both Store Views:

  9. Default: https://localhost/pub/default/customer/account/

  10. Second: https://localhost/pub/second/customer/account/

Expected results:

You can see orders from both store views on the Orders page. It’s the same store, just a different store view.

Actual results:

The behavior is inconsistent. Orders do not appear in the second store view.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

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