ACSD-64627: Unable to save custom customer attributes in Company Structure
The ACSD-64627 patch fixes the issue where custom customer attributes can’t be saved when adding or editing users within the Company Structure page. This patch is available when the Quality Patches Tool (QPT) 1.1.63 is installed. The patch ID is ACSD-64627. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.9.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.7-p3, 2.4.7-p4, 2.4.8
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.6-p8, 2.4.7-p3, 2.4.7-p4, 2.4.8
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Custom customer attributes don’t save when adding or editing users on the Company Structure page.
Steps to reproduce:
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Install an Adobe Commerce instance with B2B features enabled.
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Create a new customer attribute named custom_upload with the Input Type set to File (attachment).
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Create another customer attribute named image_attachment with the Input Type set to Image File.
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Set Show on Storefront to Yes to make both the attributes visible on the storefront. Select all forms:
- Customer Registration
- Customer Account Edit
- Admin Checkout
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Create and activate a new company.
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Sign in to the storefront as the company admin.
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Navigate to Customer Account > Company Structure or Customer Account > Company Users.
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Click Add New User.
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Click Upload for the custom_upload attribute.
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Click Select file for the image_attachment attribute.
Expected results:
File explorer opens for both attributes. On save, values are stored and files upload successfully.
Actual results:
Buttons are unresponsive. No file explorer opens or data is saved.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool: A self-service tool for quality patches in the Tools guide.