DocumentationCommerceTools

ACSD-63992: Cart Price Rule with coupon and shipping method condition error in Admin UI

March 28, 2025
  • Topics:
  • Price Rules
  • Admin Workspace

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-63992 patch fixes the issue where the Cart Price Rule with a coupon and a condition based on a shipping method can’t be correctly applied through the Admin UI. This patch is available when the Quality Patches Tool (QPT) 1.1.60 is installed. The patch ID is ACSD-63992. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.8.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.7-p3

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.7-p4
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

When a cart rule includes a condition for the shipping method within the Conditions section, the associated coupon code doesn’t apply when creating an order through the Admin Panel. Instead, the system displays the following error:

The <> coupon code isn’t valid. Verify the code and try again.

Steps to reproduce:

  1. Create a cart price rule and describe its conditions:

    • Under Conditions: Add a condition to include the shipping method (for example, Flat Rate).
    • Under Rule Information: Set Coupon to Specific Coupon and then enter Coupon Code as TEST.

  2. Create a new order from the Admin Panel and enter the coupon code TEST in the Apply Coupon field.

Expected results:

The coupon gets applied successfully.

Actual results:

The following error message appears:

"The "TEST" coupon code isn't valid. Verify the code and try again."

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

  • Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
  • Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.

Related reading

To learn more about Quality Patches Tool, refer to:

  • Quality Patches Tool: A self-service tool for quality patches in the Tools guide.
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