MDVA-32776: Stock status not updated with order placement

Last update: November 7, 2024

CREATED FOR:

  • Experienced
  • Admin

The MDVA-32776 patch fixes the issue where the stock status is not updated when an order is placed but not shipped. This patch is available when the Quality Patches Tool (QPT) 1.1.6 is installed. The patch ID is MDVA-32776. Please note that the issue was fixed in Adobe Commerce 2.4.2.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce (all deployment methods) 2.4.0

Compatible with Adobe Commerce versions:

Adobe Commerce (all deployment methods) 2.4.0 - 2.4.1-p1

NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

The stock status is not updated when an order is placed but not shipped.

Prerequisites:

  1. Inventory module is installed.

  2. Display Out-of-Stock Products is set to Yes.

    To set, go to Stores > Configuration > Catalog > Inventory > Display Out-of-Stock Products = Yes.

Steps to reproduce:

  1. Create two simple products with qty = 11 and 22.
  2. Create a grouped product using the simple products created in step one.
  3. Add grouped products to the cart by setting one of the product qty to 11 and making the other simple product go out of stock.
  4. Complete the checkout and place the order.

Expected results:

Grouped products display out-of-stock labels when associated simple products go out of stock.

Actual results:

  1. The simple product with qty = 11 shows out of stock.
  2. The grouped product does not show an out-of-stock message for the product with qty = 11. Though, adding this product to the cart gives an out-of-stock error.