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DocumentationCommerceTools

ACSD-62212: Forgot Password email not translated to store view language

Last update: January 22, 2025
  • Topics:
  • GraphQL

CREATED FOR:

  • Experienced
  • Admin
  • Developer

The ACSD-62212 patch fixes the issue where the content of the Forgot Password email is not translated to the store view language. This patch is available when the Quality Patches Tool (QPT) 1.1.57 is installed. The patch ID is ACSD-62212. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.8.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.7-p2

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.4 - 2.4.7-p3
NOTE
The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

While resetting password via GraphQL in a store view other than the one registered, the reset password link does not match the store view from which it was initiated.

Steps to reproduce:

  1. Create a secondary store view under the Main Website Store.

  2. Switch Locale to French (France) in the secondary store view scope.

  3. Install the French language pack for translations.

  4. Create a customer account.

  5. Use the following GraphQL mutation with store header with the secondary store view code.

    mutation {
    requestPasswordResetEmail(
        email: "test@gmail.com"
    )
}

  6. Check the email.

Expected results:

  • The language of the email’s subject, link and its content is consistent with the store view locale.
  • Password reset request is sent from the store where the customer’s account is actually registered, regardless of the store header in the request.

Actual results:

The following could be observed in the email:

  • The reset password link has the “default” store code.
  • The subject is in English.
  • The content is in French.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

  • Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
  • Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.

Related reading

To learn more about Quality Patches Tool, refer to:

  • Quality Patches Tool: A self-service tool for quality patches in the Tools guide.
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