ACSD-50234: Incorrect customer name in confirmation email for orders placed using PayPal
The ACSD-50234 patch fixes the issue where the customer name is displayed incorrectly in the confirmation email for orders placed using PayPal. This patch is available when the Quality Patches Tool (QPT) 1.1.29 is installed. The patch ID is ACSD-50234. Please note that the issue was fixed in Adobe Commerce 2.4.5.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.4
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.3.7 - 2.4.4-p3
magento/quality-patches
package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
Confirmation email for orders placed using PayPal shows the wrong customer name.
Steps to reproduce
- Enable PayPal Express Checkout.
- Navigate to the frontend as a guest.
- Add products to the cart.
- Checkout using PayPal Express Checkout as the payment method.
- Check the order confirmation email.
Expected results
The order confirmation email, invoice email, and all shipment-related emails are addressed to the customer’s name.
Actual results
The order confirmation email, invoice email, and all shipment-related emails are addressed to Guest.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in the support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in the Quality Patches Tool guide.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.