[PaaS only]{class="badge informative" title="Applies to Adobe Commerce on Cloud projects (Adobe-managed PaaS infrastructure) and on-premises projects only."}

Adobe Commerce Services Guides

Adobe Commerce Services deliver powerful capabilities that extend your storefront, streamline integrations, and optimize data management.

How does Commerce connect to services?

All Commerce services connect to your Commerce instance through the Commerce Services connector.

When the Commerce Services connector is configured, you have access to the following features:

  • Storefront services - AI-powered features for product discovery, recommendations, and payments
  • Integration services - Connections to Adobe Experience Platform, AEM Assets, and other Adobe solutions

These services help you increase conversions, deliver personalized experiences, and make better use of your commerce data across the Adobe ecosystem.

Services Layer

NOTE
Adobe recommends upgrading to the latest supported version of all Commerce services. See the release notes.

In addition to these features, there are tools that let you monitor the flow of data from your Commerce instance to the SaaS platform. These data tools can automatically synchronize the data and help you optimize performance.

Available services

Storefront services

Storefront services are a group of AI-powered features that optimize product discovery, personalize customer interactions, and streamline payment processing to increase engagement and conversions. With storefront services, you can enhance the shopping experience and drive business growth.

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Catalog data for connected services

Catalog Service

Give your customers an optimized product experience while boosting performance, improving scalability, and increasing conversions.

Search

Live Search

Implement this AI-powered search tool that delivers smarter, faster, and more relevant results for B2C shoppers.

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Product Recommendations

Add AI-fueled recommendations based on shopper behavior, popular trends, product similarity, and more.

Credit Card payments

Payment Services

Drive customer satisfaction with diverse payment methods, including interest-free installments, and streamlined views of payment processing, orders, and invoices.

Integration services

Integration services refer to features that connect your Commerce instance to other products or services within Adobe.

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Transfer data to platform

Data Connection

Leverage the connection between Adobe Commerce and the Adobe Experience Platform edge to use Commerce data for other Adobe Experience Cloud products, such as Adobe Analytics and Adobe Target.

Visual

AEM Assets integration

Simplify digital asset management using a system that integrates with Adobe Experience Manager for managing rich media content.

Data tools

Data tools help you manage and optimize the flow of information between your Commerce instance and connected services. These tools ensure efficient data synchronization, monitor sync operations, and improve performance by offloading resource-intensive processes.

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SaaS Data Export Feed management

SaaS Data Export

Automatically sync catalog, order, and inventory data from Adobe Commerce to connected services. Use Commerce CLI commands or the Data Management Dashboard to manage sync processing.

Product prices feed

SaaS Price Indexer

Optimize site performance by offloading resource-intensive tasks—like indexation and price calculation—from the Commerce application to Adobe's Cloud infrastructure.

Monitor data sync

Data Management Dashboard

Easily track Commerce data sync and trigger resynchronization from a unified dashboard in the Commerce Admin. Get valuable insights about data availability for timely display to your shoppers.

note note
NOTE
The Data Management Dashboard is available at no additional cost to Commerce merchants using Product Recommendations v6.0.0, Live Search v4.1.0, or Catalog Service v1.17 with an active license. Merchants using earlier service versions can use Catalog Sync to manage and track data synchronization.

What problems can Commerce Services solve?

Whether you are looking to scale your business, improve customer experiences, or make data-driven decisions, Adobe Commerce Services provide solutions for common Commerce challenges:

Problem
Challenge
Solution
Improve product discovery and conversion
Shoppers can’t find what they’re looking for, leading to high bounce rates and lost sales.
Use Live Search and Product Recommendations to deliver AI-powered search with typo tolerance, instant “search as you type” results, dynamic faceting, and personalized product recommendations based on real-time shopper behavior.
Create omnichannel personalized experiences
Your commerce data is siloed, preventing you from delivering personalized experiences across channels.
Use Data Connection to send behavioral, transactional, and profile data to Adobe Experience Platform. Build sophisticated customer segments, create abandoned cart campaigns, target lookalike audiences, and analyze seasonal trends across your entire customer journey.
Streamline digital asset management
Managing product images and rich media across multiple systems is time-consuming and error-prone.
The AEM Assets Integration provides centralized asset management by connecting Adobe Commerce to an Adobe Experience Manager Assets project, simplifying workflows and ensuring consistent brand experiences across all touchpoints.
Optimize payment processing
Limited payment options and poor payment experiences are hurting customer satisfaction and conversion.
Payment Services offers multiple payment methods, including interest-free installments, with a unified dashboard for managing payments, orders, and invoices.
Manage data synchronization at scale
Resource-intensive indexing is slowing down your site, and you can’t easily track data synchronization issues.
SaaS Data Export, SaaS Price Indexer, and the Data Management Dashboard automatically sync catalog, order, and inventory data, offload price calculations to Adobe’s cloud infrastructure, and provide real-time visibility into synchronization status.
Win back lost customers and reduce returns
High customer churn and product return rates are impacting profitability.
Combine Data Connection with Adobe Journey Optimizer and Real-Time CDP to identify return patterns, create win-back campaigns, segment customers by behavior, and send personalized re-engagement campaigns across email and SMS.
Make data-driven merchandising decisions
You’re not sure which products to promote or when to run promotions.
Live Search provides search performance insights and merchandising tools to access key metrics, analyze search terms, and use intelligent merchandising rules to boost or bury products based on real customer behavior and business goals.
Maintain compliance with sensitive data
You need to handle sensitive customer data while maintaining HIPAA compliance.
Data Connection is HIPAA-ready, allowing you to share back-office data with Experience Platform while maintaining compliance and systematically handling privacy requests.

What’s New

This page contains the changes made in the last 60 days. We exclude all minor updates, such as copy editing, from this list.

November 6, 2025

Description
Type
Source
Updated the release notes for the AEM Assets Integration v1.2.7 release.
Technical
commit

October 17, 2025

Description
Type
Source
Updated the following topics to include information about configuring identity management and single sign-on from the Adobe Admin Console:
- Adobe Commerce as a Cloud Service User and Identity Management
- Adobe Commerce Optimizer: User and Identity Management
Feedback, technical
commit

October 14, 2025

Description
Type
Source
Updated User Management steps for adding a user.
Major update
commit

October 13, 2025

Description
Type
Source
Updated the storefront set up guide for Adobe Commerce Optimizer to provide instructions for creating storefront project with the Site Creator tool, customizing the storefront configuration, and verifying the site and catalog data by checking the default product detail and product search results pages.
Major update
commit

October 2, 2025

Description
Type
Source
User management now requires all developers and product admins to add the user role first.
Major update
commit

September 23, 2025

Description
Type
Source
Published release notes for Payment Services v2.12.2.
Major update
commit
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