Synonyms
Synonyms expand the reach and sharpen the focus of queries by including words shoppers might use that differ from those in the catalog. You can fine tune the synonym dictionary to keep shoppers engaged and on the path to purchase.
Merchandising rules
Merchandising rules shape the shopping experience with if-then statements that add logic and events to search. You can easily boost or bury products for a promotion, season, or other period of time.
Search terms support
Live Search supports Commerce search term redirects. For example, users can search for a term such as “Shipping Rates” and be taken directly to the shipping rates page.
Live Search components
- Live Search popover widget is the box that opens under the search field that contains the search results.
- Product Listing Page widget (PLP) provides a searchable product listing page with facets and synonym support. The widget is installed and enabled in Live Search 4.0.0+ and replaces the Search Adapter.
- (Deprecated) Search Adapter was the precursor to the PLP widget and was installed with Live Search < 4.0.0. If you are using a version of Live Search earlier than 4.0.0, Commerce recommends you upgrade to receive the benefits of the PLP widget features and future improvements. Going forward, the Search Adapter will only be updated to address security issues.
Live Search workspace
The Live Search workspace is the area in the Admin where you configure Live Search features such as synonyms, facets, and Category Merchandising.
Events
Live Search uses events to calculate Intelligent Merchandising and performance dashboards. Eventing is provided with default implementations. Eventing for headless storefronts should be manually enabled.
Catalog data retention policy
If you do not submit a search query for the catalog data in your testing environment for 90 consecutive days, the catalog data is set to hibernation mode and no data is returned for any search query. Catalog data in your production environment is not affected by this policy.
To re-activate the catalog data in your testing environment, submit a support request with the title: “Reactivate Live Search” and include the environment IDs. The catalog data in your testing environment should be restored within couple of hours.