Brand Concierge and Commerce AI overview
[Coming Soon]{class="badge informative" title="This feature is coming soon and is subject to change."}
Brand Concierge integrated with Adobe Commerce turns conversations into conversions through an AI Assistant that understands shopper intent. With this integration, you can deliver accurate, real-time product recommendations powered by live catalog, pricing, and inventory data so customers can confidently make purchase decisions.
Who is this video for?
- Commerce store owners
- Merchandisers
- Digital marketers
Video content
- Conversational product discovery using natural language instead of filters and search bars
- Context-aware session management retaining cart contents and shopper preferences
- Bidirectional cart management by typing, with no page reloads or confirmation modals
- Checkout completed within the conversation, without navigating away
- Post-purchase contextual guidance specific to the product purchased
Additional resources
recommendation-more-help
commerce-learn-help-ai-and-agentic-commerce