ACSD-52606: Error message displayed when the user clicks “Notify Order is Ready for Pickup”
The ACSD-52606 patch fixes the issue where an error message Your order is not ready for pickup is displayed when the user clicks Notify Order is Ready for Pickup. This patch is available when the Quality Patches Tool (QPT) 1.1.37 is installed. The patch ID is ACSD-52606. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.
Affected products and versions
The patch is created for Adobe Commerce version:
- Adobe Commerce (all deployment methods) 2.4.4
Compatible with Adobe Commerce versions:
- Adobe Commerce (all deployment methods) 2.4.0 - 2.4.6-p2
magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.Issue
An error message Your order is not ready for pickup is displayed on the screen when the user clicks Notify Order is Ready for Pickup.
Prerequisites:
Inventory modules are installed.
Steps to reproduce:
- Install fresh instance.
- Create a new source and stock.
- Assign the new source to the default website.
- Enable pick-up location for the newly created source.
- Go to Stores > Configuration > Sales > Delivery Methods > In-Store Delivery and enable In-Store Delivery.
- Create an In Stock simple product with QTY=0 for all stocks and Manage Stock = No and assign it to both sources.
- Create an order from the frontend with the product created in the previous step, choosing In-Store Pickup as the delivery method.
- In Admin, go to Sales > Orders > Invoice that order.
- Click Notify order is ready for pickup.
Expected results:
You are notified without errors.
Actual results:
You get the following error message: Your order is not ready for pickup.
Apply the patch
To apply individual patches, use the following links depending on your deployment method:
- Adobe Commerce or Magento Open Source on-premises: Quality Patches Tool > Usage in the Quality Patches Tool guide.
- Adobe Commerce on cloud infrastructure: Upgrades and Patches > Apply Patches in the Commerce on Cloud Infrastructure guide.
Related reading
To learn more about Quality Patches Tool, refer to:
- Quality Patches Tool released: a new tool to self-serve quality patches in our support knowledge base.
- Check if patch is available for your Adobe Commerce issue using Quality Patches Tool in our support knowledge base.
For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.