Manage user permissions

Adobe Commerce Intelligence is intended to be a single source of truth across your organization. Each user has their own set of dashboards which they can share with other users.

User Permission Levels

In Commerce Intelligence, there are three general permission levels that apply to users, which are selected when an account is created:

  • Admin
  • Standard
  • Read-Only

These permissions enable users to perform certain actions or access specific parts of Commerce Intelligence. Here is a table of what each permission level can do in Commerce Intelligence:

Read Only
Create/manage users
Create email summaries
Create/edit/share dashboards
View dashboards
Create/edit/delete visual reports
Create/edit/delete SQL reports
Clone dashboards
Add/manage integrations
Access the Data Warehouse Manager
Sync/unsync tables and columns
Create/edit metrics
Create/edit filter sets
Create/edit calculated columns
Create list of dependent reports
Access System Summary
Access Timezone settings
Access Billing
Contact Support
You can limit a Standard user’s access to specific metrics.
**Standard users can access Billing with an extra permission setting.
Read-Only users can only view dashboards that have been shared with them; they cannot create or edit anything in Commerce Intelligence, nor can they search for and add new dashboards to their account. Adobe recommends that you share a specific set of dashboards with Read-Only users that you or another member of your team maintains. Do not clone a set of dashboards for them.

Additional permissions: Billing and Technical billingtech

In addition to the general permission levels, two other user designations also exist - Billing and Technical. These designations should be used with the general permission levels.


Billing users have access to the billing page and can change payment information. Also, they may also be contacted by Adobe for billing questions.

Admin users have access to the Billing tab by default, but Standard users can also gain access if they have the Billing checkbox selected on their profile.



Technical users do not have any permissions specific to them - this setting just marks a technical contact within your organization. These users may be contacted by Adobe for technical questions.

Admin users can add new users to their account by clicking Account Settings > Create Users and following the prompts. After the user is created in Commerce Intelligence, the lucky person you are inviting will receive email instructions on how to complete the account setup process.

At any time, Admins can view all the users in their account by clicking Account Settings > Manage Users. This page displays the user’s permissions and which metrics and dashboards that they can access.