Customers list

In the Admin, the Customers grid lists all customers who have registered for an account with your store or were added by the administrator. Use the standard grid controls to filter the list and adjust the column layout. To learn more, see Manage customer accounts.

Customers list {width="700" modal="regular"}

Update customer information

  1. On the Admin sidebar, go to Customers > All Customers.

  2. Find the customer record and click Edit in the Action column.

  3. In the left panel, choose the information you want to edit and make the necessary changes.

    note note
    To learn more, see Update customer accounts.
  4. When complete, click Save Customer.

Workspace controls

Add New Customer
Creates a customer account.
Initiates a search for customers based on the current filters.
Defines a set of search parameters used to filter the records that appear in the grid.
Default View
Determines the default column layout of the grid.
Determines the selection of columns and their accounts in the grid. The column layout can be changed and saved as a view. By default, only some of the columns are included in the grid.
Exports the selected records as a CSV or Excel XML file.


Manages the checkbox selections for the customer records for applying an action. You can also use the selection control in the column header to select/deselect all.
A unique numeric identifier that is assigned when the customer account is created.
The first and last name of the customer.
The email address of the customer.
The customer group to which the customer is assigned.
The phone number of the customer.
The ZIP or postal code of the customer.
The country where the customer is located.
The state or province where the customer is located.
Customer Since
The date and time the customer account was created.
Web Site
The web site in the store hierarchy to which the customer account is associated.
Confirmed Email
Indicates if a confirmation email is required.
Account Created In
Indicates the store view from which the customer account was created.
Date of Birth
The date of birth of the customer.

Important: In keeping with current security and privacy best practices, be aware of any potential legal and security risks associated with the storage of customers’ full date of birth (month, day, year) with other personal identifiers. It is recommended that you limit the storage of customers’ full birth dates and suggested that you use customer year of birth as an alternative.
Tax / VAT Number
If applicable, the tax number or value-added tax number that is assigned to the customer.

This field is not the same as the VAT Number.
The gender of the customer.
Edit - Opens the company account in edit mode.

Additional columns

These columns are available by changing the column layout of the grid.

The company name of the customer.
Street Address
The street address of the customer.
The city where the customer is located.
The fax number of the customer, if applicable.
Billing Firstname
The first name in the billing address of the customer.
Billing Lastname
The last name in the billing address of the customer.
Billing Address
The address where billing information is to be sent.
Shipping Address
The address where orders are to be shipped.
VAT Number
The value-added tax number that is associated with the customer address. For digital goods sold in the EU, the VAT is based on the billing address of the customer.

This field is not the same as the Tax/VAT Number.
Account Lock
Indicates the status of the account. As a security measure, customer accounts can be locked after too many login attempts. Values: Locked / Unlocked