Apply store credit
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Store administrators can view the credit balance and history from the customer account, and also apply store credit to a purchase.
View the credit balance
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On the Admin sidebar, go to Customers > All Customers.
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Find the customer in the grid.
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In the Action column, click Edit.
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Scroll Customer View page and view the Store Credit Balance at the bottom.
Update store credit balance
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On the Admin sidebar, go to Customers > Operations > All Customers.
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Find the customer in the grid.
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In the Action column, click Edit.
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In the left panel, choose Store Credit.
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Choose the website (storefront) that you want to associate with the balance.
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For Update Balance, enter the new value.
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To notify the customer about the balance update, select the Notify Customer by Email checkbox and choose the store view from Send Email Notification From the Following Store View.
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Enter a Comment about the change.
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When updates are complete, click Save and Continue Edit or Save Customer.
The updated balance should be displayed in Balance History.
