In this module, learn how to effectively handle unplanned work, create and manage requests, and update requests in Workfront. Discover the importance of communication in project management and how to use issues as a tool for tracking and resolving tasks. Understand how to create requests using custom-designed queues, manage them efficiently, and utilize filters and dashboards for tracking. Gain insights into updating requests to ensure all team members have the latest information, and explore best practices for issue management to enhance project success.