Customers on Clusters 1, 2, and 3 must update any allowlist IP blocks to prevent the blocking of Adobe Workfront services

To enhance and improve our core infrastructure, we will soon migrate Adobe Workfront customers on Clusters 01, 02, and 03 to the AWS public cloud.

As part of this change, you need to add the following IPs to your allowlist IP blocks in order to prevent the blocking of Workfront services:

For SSO and POP:

  • 34.215.145.168
  • 54.69.155.48
  • 35.160.44.226
  • 34.213.96.218
  • 3.16.210.22
  • 3.16.229.153
  • 18.224.117.99
  • 3.18.123.153
  • 3.211.159.196
  • 3.85.255.45
  • 3.210.78.197
  • 3.211.23.183

For email:

  • 54.240.60.174
  • 54.240.60.175

Please ensure your allowlist IP blocks are updated by May 13, 2019. For more information, see Configure your firewall’s allowlist.

Thank you for your continued support of Workfront as we work to create a more reliable and robust experience for our customers.

If you have any additional questions, please reach out to our Support team by visiting experience.workfront.com or by calling 844.306.4357 (US) or +44.1256.274200 (EMEA).

FAQ

Why is Workfront making this change?

In an effort to consistently provide our customers with the best possible service, Workfront constantly looks at ways to improve the user experience. This change makes use of new technologies that enable us to provide the best experience possible and improve our already robust security model.

What actions are required by me as a Workfront administrator?

Contact your internal IT or security department for assistance in reviewing your allowlist IP blocks and in adding the IPs listed above.

What can my organization expect if we do not make this change?

You will be unable to access Workfront services as we migrate services to the new IPs.

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