Notifications: Action needed

The following notifications let you know if you need to take action on a work item. For information about configuring which notifications you receive, see Activate or deactivate your own event notifications.

See also Event notifications.

Notification

Fields included

*Daily digest fields only

Default status

I get a new work request

The assignee of the work item receives an email notification, unless the user making the request is also the assignee.

A notification is not sent if the task status is Complete or the issue status is Closed.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: New Work Request: <Request Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Task name

Planned Completion Date

Parents

Assigned by

Assigned to

Status

Description

View button
Option to add to the daily digest


Instant and Daily

I need to approve a document

The approver of a document receives a notification when they are listed as the approver.

The subject of the instant notification email is: <Name of the user who submitted the approval> asked you to approve a document in Adobe Workfront.

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Project Name
Portfolio Name
Name of the user who submitted the approval
Document Name
Document Reference Number
Date and Time of Approval Requested
Document Details (format, size, version number)
Make Approval Decision button
*Total number of pending document approvals
*Link to Document Approvals*See All Approvals button
*Date of the daily digest
Instant and Daily

I need to approve a project

In case of job role approvals, which users receive an email notification for this event depends on whether the 'Approver not required to be on the project team (for approval processes that include a role)' setting is enabled (as described in Configure global approval settings).

If this option is enabled, an email notification is sent to all users in the system with the job role associated with the approval.

If this option is disabled, only project team members with the job role associated with the approval process receive an email notification.

If the approval is associated with a user, that user receives the notification.

The subject of the instant notification email is: Project Pending Approval: <Project Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Project Name
Portfolio Name
Project Reference Number
Name of user who submitted the approval
Pending Approval Status
Date and Time of Approval Requested
Project Priority
Approval Step Pending Approval
Number of decisions waiting for approval
Approvers Name (users only)
Project Planned Completion Date
Make Approval Decision button
*Total number of pending project approvals
*Link to Project Approvals
*See All Approvals button
*Date of the daily digest

Instant and Daily

I need to approve a task

In case of job role approvals, which users receive an email notification for this event depends on whether the 'Approver not required to be on the project team (for approval processes that include a role)' setting is enabled (as described in Configure global approval settings).

If this option is enabled, an email notification is sent to all users in the system with the job role associated with the approval.

If this option is disabled, only project team members with the job role associated with the approval process receive an email notification.

If the approval is associated with a user, that user receives the notification.

A notification is sent only if the project status is Current.

The subject of the instant notification email is: Task Pending Approval: <Task Name>

T he subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Task Name
Project Name
Name of the user who submitted the approval
Pending Approval Status
Date and Time of Approval Requested
Task Priority
Approval Stage Name
Approvers Names
Task Planned Completion Date
Make Approval Decision button
*Total number of pending task approvals
*Link toTask Approvals *See All Approvals button*Date of the daily digest

Instant and Daily

I need to approve a timesheet

The Timesheet Approver receives an email notification when a timesheet that they need to approve is submitted, unless the user who submitted the timesheet is also the Timesheet Approver.

A notification is sent only if the status of the timesheet is Submitted.

The subject of the instant notification email is: Timesheet Submitted: <Timesheet Owner>, <Timesheet Start Date> - <Timesheet End Date>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Name of the user who submitted the timesheet for approval
Date and Time when the timesheet was submitted
Status of the timesheet
Start and End Dates of the Timesheet
Number of hours logged on the timesheet
Number of Overtime hours logged on the timesheet
Review and Approve buttons
*The total number of pending timesheet approvals
*Link to Timesheet Approvals
*See All Approvals button
*Date of the daily digest
Instant and Daily

I need to approve an issue

In case of job role approvals, which users receive an email notification for this event depends on whether the 'Approver not required to be on the project team (for approval processes that include a role)' setting is enabled (as described in Configure global approval settings).

If this option is enabled, an email notification is sent to all users in the system with the job role associated with the approval.

If this option is disabled, only project team members with the job role associated with the approval process receive an email notification.

If the approval is associated with a user, that user receives the notification.

A notification is sent only if the project status is Current.

The subject of the instant notification email is: Issue Pending Approval: <Issue Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Issue Name
Project Name
Issue Reference Number
Name of the user who submitted the issue for approval
Pending Approval Status
Date and Time of Approval Requested
Issue Priority
Approval Stage
Names of Approvers
Issue Planned Completion Date
Primary Contact
Make Approval Decision button
*The total number of pending issue approvals
*Link to Issue Approvals
*See All Approvals button
*Date of the daily digest
Instant and Daily

I need to review a project approval I've been delegated

A project approval was delegated to you and you need to review it.

The subject of the instant notification email is: Delegated Project Approval - Please Review <Project Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Project Name
Portfolio Name
Project Reference Number
Name of the user who asked for approval
Name of the user on whose behalf you are approving the Project
Pending Approval Status
Date and Time of Approval Requested
Project Priority
Approval Step
Names of Approvers
Project Planned Completion Date
Make Approval Decision button
*Total number of pending project approvals
*Link to Project Approvals *See All Approvals button
*Date of the daily digest
Instant and Daily

I need to review a task approval I've been delegated

A task approval was delegated to you and you need to review it.

The subject of the instant notification email is: Delegated Task Approval - Please Review <Task Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Task Name
Project Name
Task Reference Number
Name of the user who asked for approval
Name of the user on whose behalf you are approving the Task
Pending Approval Status
Date and Time of Approval Requested
Task Priority
Approval Stage
Names of Approvers
Task Planned Completion Date
Make Approval Decision button
*Total number of pending task approvals
*Link to Task Approvals *See All Approvals button
*Date of the daily digest
Instant and Daily

I need to review an issue approval I've been delegated

An issue approval was delegated to you and you need to review it.

The subject of the instant notification email is: Delegated Issue Approval - Please Review <Issue Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Issue Name
Project Name
Issue Reference Number
Name of the user who asked for approval
Name of the user on whose behalf you are approving the Issue
Pending Approval Status
Date and Time of Approval Requested
Issue Priority
Approval Stage
Names of Approvers
Issue Planned Completion Date
Primary Contact
Make Approval Decision button
*Total number of pending issue approvals
*Link to Issue Approvals
*See All Approvals button
*Date of the daily digest
Instant and Daily

I'm assigned to an issue

The issue assignee receives an email notification. The issue assignee does not receive an email if the status of the issue is or equates with Closed.

Users with a Review or Requestor license do not receive a notification.

A notification is sent only if the project status is Current.

The subject of the instant notification email is: New Work Request: <Issue Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Issue Name
Project Name
Issue Reference Number
Your Name
Issue Due Date (Planned Completion Date)
Name of the user who assigned the issue to you
Work On It button
*Total number of assignments
*Total number of tasks and issues assigned to you
*Link to Work Requests
*Date of the daily digest

Instant and Daily

I'm set as the primary assignee of a task

The Task Assignee receives an email notification if he or she is made the primary assignee of the task, unless the assignee is the user who made the assignment.

A notification is sent if the project status is Current and the task is not marked Complete.

Users with a Review or Requestor license do not receive a notification.

The subject of the instant notification email is: New Work Request: <Task Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Task Name
Project Name
Task Reference Number
Your Name
Task Due Date (Planned Completion Date)
Name of the user who assigned the task to you
Work On It button
*Total number of tasks and issues assigned to you
*Link to Work Requests*Date of the daily digest
Instant and Daily

My team gets a new work request

Team Members receive an email notification when the team receives a new work request. (The user who submitted the request does not receive a notification if he or she is a member of the team.)

A notification is sent only if the project status is Current and the Work Request status is New.

Users with a Review license do not receive a notification.

The subject of the instant notification email is: New Work Request: <Request Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Issue Name
Project Name (Request Queue Name)
Issue Reference Number
Team Name
Issue Due Date (Planned Completion Date)
Name of the user who submitted the Request
Work On It button
*Total number of requests assigned to your team

*Work request name

*Planned Completion Date

*Name of user who submitted the request
*Link to Team Requests
*Date of the daily digest

* Team assignments

Instant and Daily

My timesheet is re-opened

The Timesheet Owner receives an email notification when the timesheet is re-opened, unless the user who re-opened the timesheet is also the owner of the timesheet.

An email notification is sent only if the timesheet status is Open.

The subject of the instant notification email is: Timesheet Re-opened: <Timesheet Start Date> - <Timesheet End Date>

Note: You cannot configure this notification for a daily digest email.

Name of the user who re-opened the Timesheet
Date and Time when the Timesheet was re-opened
Status of the Timesheet (Re-opened)
Number of Total Hours logged on the Timesheet
Number of Overtime Hours logged on the Timesheet
Review button
Instant

My timesheet is rejected

The Timesheet Owner receives an email notification when the timesheet is rejected, unless the user who rejected the timesheet is also the owner.

An email notification is sent only if the timesheet status is Rejected.

The subject of the instant notification email is: Timesheet Rejected:<Start Date of the Timesheet> - <End Date of the Timesheet>

Note: You cannot configure this notification for a daily digest email.

Name of the user who rejected the Timesheet
Status of the Timesheet (Rejected)
Date and Time of when the Timesheet was rejected
Review button
Instant

Someone requests access from me

Asking me to do something, so turn it on.

The person who creates the project gets access to it.

This is what makes the user get the notification when someone requests access.

The subject of the instant notification email is: <Name of user who requested the access> needs access to <Object Name>

The subject of the daily digest notification is: Digest of Action Needed <Date of the daily digest>

Object Name
Parent Object Name
Object Reference Number
Name of the user who requested the access
The type of access the user is requesting
Grant <Name of the access requested> Access and Grant different access buttons
*Total number of pending access request approvals
*Link to Access Request Approvals
*Date of daily digest

Instant and Daily

Someone requests me to upload a document

The Document Requestee receives an email notification when a user receives a request to upload a document.

The subject of the instant notification email is: <Name of the user requesting the document> needs a document from you in Workfront.

Note: You cannot configure this notification for a daily digest email.

Name of the user requesting the document
Name of the object where the document should be uploaded
Attach it here link
Instant

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