Tag others on updates

The highlighted information on this page refers to functionality not yet generally available. It is available only in the Preview environment.

You can tag users when making an update to an object if you want to draw their attention to an object they might otherwise not follow.
Rather than include those users on the object by assigning them to it or making them subscribe to it, you can tag them on the update to share it with them. Tagged users receive a notification about the update you enter.

For information about adding updates to Workfront objects, see Update work.

Access requirements

You must have the following access to perform the steps in this article:

*To find out what plan, license type, or access you have, contact your Workfront administrator.

Tag others on updates

Tagging others in an update differs depending on which experience and which object you select.

Tag others on updates in the current Updates section

1. Begin updating a work item, as described in Update work.

2. In the Notify field, begin typing the name of the user or team you want to include, then click the name when it appears in the drop-down list.

   Or

   Type the @ symbol in the Start a new update area, begin typing the name of the user or team you want to include on the update, then click the name when it appears in the drop-down list.

   TIP

   To identify the correct user when there are users with similar or identical names, notice the avatar, the user’s Primary Role, or their email address. Users must be associated with at least one job role to view it as you tag them in an update.

   

3. (Optional) To make the update private, enable Private to my company in the lower-right corner of the update box. This makes the update visible just to users in your company. The Private to my company option is available only when a Company is specified in your Workfront profile.

   NOTE

   Tagged users outside the company could still receive an in-app notification or email, even though they will not see the private comments on the Updates tab. We recommend not to tag external users on an update if you do not want to share the information with them.

4. (Optional) To add multiple users and teams, repeat step 2.

   NOTE

   All users and team members listed in the Notify field receive an in-app notification for the update and might receive an email, depending on the configuration of their email notification settings. Users who tag themselves in a comment or reply receive a notification for that comment or reply and can see their name in the Notify field for the remainder of the thread, but they do not receive another notification unless they tag themselves again. For more information, see Activate or deactivate your own event notifications and Configure event notifications for everyone in the system.

5. Click Update.
   Users included in the update are automatically granted View permission to the object and can view and respond to updates made to the object.

   You can see who has been tagged in each reply at the top of the update thread. These users, along with any users subscribed to the object, receive a notification whenever an update or reply is made on the object.

   

   For information about the additional functionality that is available when updating a work item, see Update work.

Tag others on updates in the commenting Beta experience

You can tag others on updates in the commenting Beta experience. You can also remove users who are tagged by mistake when you edit a comment.

1. Begin updating a work item, as described in Update work.

2. In the Tag people or teams field, begin typing the name of the user or team you want to include, then click the name when it appears in the drop-down list.

   Or

   Type the @ symbol in the Write a comment area, begin typing the name of the user or team you want to include on the update, then click the name when it appears in the drop-down list.

   TIP

   To identify the correct user when there are users with similar or identical names, notice the avatar, the user’s Primary Role, or their email address. Users must be associated with at least one job role to view it as you tag them in an update.

   

3. (Optional) To make the update private, enable Private to my company in the lower-right corner of the update box. This makes the update visible just to users in your company. The Private to my company option is available only when a Company is specified in your Workfront profile.

   NOTE

   • This option displays only when the user is associated with a Company.
   • Tagged users outside the company could still receive an in-app notification or email, even though they will not see the private comments on the Updates tab. We recommend not to tag external users on an update if you do not want to share the information with them.

4. (Optional) To add multiple users and teams, repeat step 2.

   NOTE

   All users and team members listed in the “Tag people or teams” field receive an in-app notification for the update and might receive an email, depending on the configuration of their email notification settings. Users who tag themselves in a comment or reply receive a notification for that comment or reply and can see their name in listed as a member of the thread for the remainder of the thread, but they do not receive another notification unless they tag themselves again. For more information, see Activate or deactivate your own event notifications and Configure event notifications for everyone in the system.

5. Click Submit.
   Users included in the update are automatically granted View permission to the object and can view and respond to updates made to the object.

   You can see who has been tagged in each reply under the text of the update, in the Members area. These users, along with any users subscribed to the object, receive a notification whenever an update or reply is made on the object.

6. (Optional) Cick the number of Members included in the update to display a list of entities that the update you entered is shared with.

   

   For information about the additional functionality that is available when updating a work item, see Update work.

7. (Optional) Click the More menu to the right of the Like icon, then click Edit. Remove any of the tagged users, then click Submit. You can edit a comment only within 15 minutes after you have entered it. You can only edit the comments you added.

Business.Adobe.com resources