There is a known issue with the current version of Workfront for G Suite not working as expected. We are working on a new version and expect it to be released to the Google Marketplace in the near future.
You can view and manage the details of a work item without leaving G Suite. For example, you can read a task’s description, view its parent object, change its status, and mark it as complete, all within Adobe Workfront for G Suite.
You must have the following access to perform the steps in this article:
|Adobe Workfront plan*||
|Adobe Workfront license*||
*To find out what plan, license type, or access you have, contact your Workfront administrator.
Before you can view and manage work item details in G Suite, you must
If the Workfront for G Suite panel is not displayed, click the Workfront icon in the G Suite add-ons sidebar at the far-right of the page.
Go to the Workfront task or issue within G Suite, as described in Access Adobe Workfront Home content from G Suite.
When you select a task or issue, the Details tab is open. The area above the Details tab displays the name of the parent object, the name of the task or issue, and the Due date (if it’s a task) or Priority date (if it’s an issue).
You can do various tasks on this tab without leaving G Suite, including the following:
View the object’s Description and other details, such as the users assigned to the object, the Priority, the requester, the Planned completion date, and any custom fields and forms attached to the object.
Custom forms display only fields where information has been added.
Click the Parent project area to view the details of the parent object.
This can be helpful when you have tasks and issues with the same name and you need to differentiate them.
Accept work assigned to you by clicking Work on it.
Edit various options, such as Done option, the Status, and the Percent complete.
Under Percent complete, type numbers and (optionally) the percentage sign % to indicate your progress on an item.
View information about an approval request, including the owner, size, and any attachments.
Approve or Reject approval requests and documents.
Grant or Ignore access requests.
(Optional) Click View in Workfront to go to the current work item in Workfront.