Issue types are useful in the following circumstances:
You can customize the labels for each default issue type to better match the terminology used in your organization.
You must have the following access to perform the steps in this article:
|Adobe Workfront plan||Any|
|Adobe Workfront license||Plan|
|Access level configurations||
You must be a Workfront administrator.
NOTE: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.
If you have Adobe Workfront administrator access, there are four default issue types that you can configure and rename:
Consider the following about customizing issue types:
To customize an issue type:
Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .
Click Project Preferences > Statuses.
Click the Issues tab.
Do any of the following:
Hover over the issue type you want to customize, click the Edit icon that appears to the far right, then type a new name for the issue type.
Click an issue type to list its associated statuses, then drag the handles that appear when you hover over them and and drop them in the order you want them to appear in your users’ issue Status drop-down menu.