Reorder system-level and group statuses

As a Workfront administrator, you can change the order of project, task, and issue statuses for everyone in the system or for a single group.

NOTE

  • Reordering the statuses at the system level doesn’t affect the order of statuses within groups.

    However, the statuses within a newly created top-level group inherit the order of the system-level statuses. (A new subgroup inherits the order of the statuses in the group one level up.)

  • You can reorder locked statuses. For information about locked statuses, see Create or edit a status.

  • Group administrators can also reorder statuses used in their groups. For more information, see Reorder group statuses.

Access requirements

You must have the following to perform the steps in this article:

Adobe Workfront plan* Any
Adobe Workfront license*

Plan

You must be a Workfront administrator. For information on Workfront administrators, see Grant a user full administrative access.

*If you need to find out what plan or license type you have, contact your Workfront administrator.

Default order of statuses

By default, statuses display in the following order:

Project Task Issue
  • Current
  • Dead
  • On Hold
  • Planning
  • Complete
  • Requested
  • Approved
  • Rejected
  • Idea
  • New
  • In Progress
  • Complete
  • New
  • In Progress
  • Reopened
  • Awaiting Feedback
  • On Hold
  • Cannot Duplicate
  • Closed
  • Resolved
  • Verified Complete
  • Won't Resolve

Reorder statuses for tasks and projects system wide or for a group

  1. Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .

  2. In the left panel, click Project Preferences > Statuses.

  3. (Conditional) If you are reordering statuses for a group, start typing the name of the group in the box in the upper-right corner, then click the name when it appears.

  4. Above the Statuses list that displays, click the Projects or Tasks tab.

  5. Drag and drop the statuses in the order you want.

    The new status order is saved automatically.

  6. To test the new status order, go to a task or project, click the status in the upper-right corner, and make sure the statuses that display are in the order that you configured.

Reorder statuses for issues

  1. Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .

  2. Click Project Preferences > Statuses.

  3. (Conditional) If you are reordering statuses for a group, start typing the name of the group in the box in the upper-right corner, then click the name when it appears.

  4. Click the Issues tab.

  5. (Optional) Select an issue type (Bug Report, Change Order, Issue, or Request).

    NOTE
    • You cannot customize the order of statuses for the Master List.
    • We recommend that you order of statuses for each issue type the same way. For more information about issue types, see Configure request types.

  6. Drag and drop the statuses in the order you want.

    The new status order is saved automatically.

  7. To test the new status order, go to an issue, click the status in the upper-right corner, and make sure the statuses that display are in the order that you configured.

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