Your users can use severities to define how serious an issue is. You can customize any of the five default severities existing in Adobe Workfront, or create a new severity for your users.
Tasks and projects do not have severities.
You must have the following access to perform the steps in this article:
|Adobe Workfront plan||Any|
|Adobe Workfront license||Plan|
|Access level configurations||
You must be a Workfront administrator.
NOTE: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.
Workfront has five built-in issue severities:
You can edit the following for these severities:
The color of a severity is preserved in a chart report, if you group your results by Issue Severity. For information on chart reports, see Add a chart to a report.
Which severity is the default
For more information about default severities, see Create or edit an issue severity in this article.
Whether a severity is hidden in Workfront
For more information about hiding a severity, see Create or edit an issue severity
Delete a severity
When you do this, you must select a replacement severity.
As a Workfront administrator, you can create and edit issue severities to suit the needs of your users.
Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Setup .
In the left panel, click Project Preferences > Severities.
If you are creating a new severity, click Add a New Severity.
Configure the following options for the new severity or edit them for an existing one:
|Severity Name||Type a name for the severity|
|Importance||Increase or decrease the level of seriousness, originally assigned by Workfront, for the severity.
The Importance number for each severity must be unique. The highest number corresponds to the highest level of severity.
You cannot edit this number after you save the severity.
Choose a color for the severity.
The color of the severity is used in chart reports when you group your results by Issue Severity. For information on chart reports, see Add a chart to a report.
|Default Severity||Select the severity you want Workfront to select automatically all newly created issues.
Cosmetic is the default severity for issues in Workfront.
|Description||Type a description for the severity to explain its function.|
|Hide|| Hide a severity that is no longer needed.
A hidden severity does not display anywhere in Workfront, so users can't choose it for their issues.
IMPORTANT: Instead of deleting severities that you no longer want to use, we suggest that you hide them. This way, you keep all your historic data on objects already completed with the severity, while preventing people from using the severity in the future.
(Optional) Change the listing order of your severities by dragging and dropping them in the order you want.
This changes the order in which they display for issues. It does not change the Importance number.
For more information on how to use severities while working with issues, see Update issue severity.