Getting started

Here is a helpful video to get an overview of Places Services:

Using Places Service

To use Places Service, complete the following tasks:

1. Ensure that your user is provisioned to use Places Service

The Places Service product context is available with all Experience Cloud organizations.

• Ensure that you are listed as a user under the Places Service and Experience Platform Launch product contexts in the Admin Console.

  For more information, see Adding a user to Experience Platform Launch and Places Service in Frequently asked questions.

2. Create your POIs

Points of Interest (POI) are geo-fences that you create for your organizations, and you can create POIs in one of the following ways:

• Using the Places Service user interface.

  For more information, see Places Service overview.

• Using the APIs from Places Web service.

  For more information, see Web Service API.

3. Configure the Places extension

For more information about configuring the Places extension, see the following information:

• Places extension

4. (Optional) Implement a region monitoring solution

If you plan to do active region monitoring, you will need to implement directly with operating system. For more information, see the following documents:

• iOS - CoreLocation documentation

• Android - Location documentation

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