When trying to upload a CSV in Adobe Learning Manager, you see the following error message.
Error message that CSV processing has failed
The error happens if the data present in the specified column exceeds the character limit that is defined for the column.
You are unable to upload a CSV because the first column displays a special character when mapping the columns.
Special character in the Name column
The issue occurs when the CSV is saved as a UTF-8 format in Excel. When you save a CSV in Excel as UTF-8, the file is saved in a UTF-BOM format. You can either verify this using Notepad++ or when you upload a CSV to Learning Manager, while mapping the columns, the first column displays a special character.
A: Saving via Excel:
B: Saving via Notepad or Notepad++:
You are unable to upload a CSV because CSV processing has failed. You see the error message below:
Error mesage for a dupliacet user
This issue occurs if there is a user who is already present in the system with the same email address or UUID.
Accounts on which UUID is not enabled.
In this scenario, there are two reasons for this error:
For UUID-enabled accounts, this issue can occur if a user has been assigned a UUID that is already being used by another user on the account or if the user has a different email address.
Now, if you upload a CSV that has user A’s UUID as 3 and user B’s UUID as 2, then you will see an error.
To resolve this issue, you must have the same email address and UUID for the user on the CSV and the system.