A learner is unable to search a course in Learning Manager.
There are scenarios, where, a learner searches a course and the course is not listed. But if the learner has enrolled for a Learning Program/Certification, then the learner is able to view the course inside the Learning Object.
In Learning Manager, when a learner is enrolled through a Learning Program/Certification, the enrollment for that course is through the Learning Program/Certification.
Therefore, the learner is not able to search for the stand-alone Courses under My Learning.
However, the learner cannot view the courses inside the Learning Program/Certification.
A learner is unable to search courses in the Catalog or the Learning Dashboard.
This issue occurs if:
Log in as administrator.
Click Catalog and browse to the catalog that contains the course.
Click Share Internally or Content (depending upon the scenario mentioned above).
Share the catalog internally
Review the scenarios below:
Learner is not part of the catalog
To share the catalog, click Add, and add the user group that the user is a part of. Click Save.
Add the user group
Course is not a part of the Catalog
In the Content section, click Add Content and select the course that you need to add to the catalog.
Add content to the course