Learning Manager offers a Salesforce App package. Once installed and configured in SFDC, sales employees can perform their training activities within the SFDC portal. This app allows SFDC users to explore new trainings, view recommendations and consume them right inside the SFDC portal. Users also get the announcements sent by Administrators in the form of mastheads right inside the app within the SFDC portal.
If you want to install the package, you must first delete the existing package in Salesforce. Before uninstalling, you must enable the settings, as shown below. Applying these settings is mandatory, otherwise you will be unable to install the package.
Install the Learning Manager package
The Adobe Learning Manager app is only supported in Salesforce Lightning view.
Launch the Learning Manager package url.
In the Login page, click Use Custom Domain.
Enter the package URL and click Continue. The installation page must have the option Install for Admins Only selected. Do not change this option.
Click Install. Once the package is installed, click Done. You are guided to the Installed Packages page, and you can see the Adobe Learning Manager installed package.
Go to the App Launcher (next to Setup) and search for Adobe Learning Manager.
To configure the app, click Configure.
Click New and add the following details:
You can only create a single configuration. If you try to add another configuration, you will see an error message. The configuration maps the Salesforce account with the Learner account.
In the top-right corner of the page, click Setup.
In Quick Find, search for Remote Site Settings.
Click New Remote Site.
Enter the details:
Launch Learning Manager.
In the upper-right corner, click Setup.
Search for Custom Notifications.
Enter the following details:
Select both Desktop and Mobile as Supported channels.
To enable push notifications for mobile devices, follow the steps below:
The Learning Manager app is also available to users, who are present in any Salesforce account. The Salesforce admin can add users based on the profiles. The Salesforce profiles are similar to what they are in Learning Manager. For example, Administrator, Integration Admin, Instructor, and so on. The Salesforce admin can also create a custom profile.
As a Salesforce admin, you can either assign the profiles to users or create a custom profile.
The users must be present in both Salesforce and Learning Manager.
Assign a profile to a learner
Whle adding a learner, you must assign a specific profile to the learner. Then go to that profile and grant the required access.
For Learners to view the Learning Manager app, you must enable the app for all learners.
The next step is to provide the permission to access the Learning Manager app.
Add permissions to access the Learning Manager app
When you install the package, a new permission set is created, Adobe Learning Manager User. Go to the permission set and then add the users.
Select the users and assign the permissions accordingly. The learners can now access the Learning Manager app.
Now, select a profile, for example, Standard Profile of a user, and click the profile. Click Edit and in the Custom App Settings section, enable the check-box Adobe Learning Manager. This makes the app accessible to the user.
In the Custom Tab Settings section, in the Learner Home drop-down list, select the option Default On.
You must make the app visible to all the profiles.
Click Save and the learners belonging to all the profiles will access Learning Manager app.