En esta sección se enumeran varios ejemplos utilizados habitualmente para consultar los eventos de los pasos de Recorrido en Data Lake.
Asegúrese de que los campos utilizados en las consultas tengan valores asociados en el esquema correspondiente.
Esta es la lista de conjuntos de datos de seguimiento y casos de uso relacionados:
Conjunto de datos de evento de seguimiento de correo electrónico (cjm_email_tracking_experience_event_dataset)
Conjunto de datos del sistema para la ingesta de eventos de experiencia de seguimiento de correo electrónico desde Journey Optimizer.
El esquema relacionado es CJM Email Tracking Experience Event Schema.
Caso de uso de informes
select
_experience.customerJourneyManagement.messageInteraction.interactionType AS interactionType,
count(1) eventCount
from cjm_email_tracking_experience_event_dataset
where
_experience.customerJourneyManagement.messageExecution.messageExecutionID IN ('UMA-30647505')
group by
_experience.customerJourneyManagement.messageInteraction.interactionType
select
_experience.customerJourneyManagement.messageExecution.messageExecutionID AS messageExecutionID,
_experience.customerJourneyManagement.messageInteraction.interactionType AS interactionType,
count(1) eventCount
from cjm_email_tracking_experience_event_dataset
where
_experience.customerJourneyManagement.messageExecution.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
group by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageInteraction.interactionType
order by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageInteraction.interactionType
limit 100;
Conjunto de datos del evento de comentarios del mensaje (cjm_message_feedback_event_dataset)
Conjunto de datos para la ingesta de correos electrónicos y eventos de comentarios de aplicaciones push desde Journey Optimizer.
El esquema relacionado es Esquema de eventos de comentarios de mensajes CJM.
Caso de uso de informes
select
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus AS feedbackStatus,
count(1) eventCount
from cjm_message_feedback_event_dataset
where
_experience.customerJourneyManagement.messageExecution.messageExecutionID IN ('UMA-30647505')
group by
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus;
select
_experience.customerJourneyManagement.messageExecution.messageExecutionID AS messageExecutionID,
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus AS feedbackStatus,
count(1) eventCount
from cjm_message_feedback_event_dataset
where
_experience.customerJourneyManagement.messageExecution.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
group by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus
order by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus
limit 100;
Conjunto de datos del evento de seguimiento push (cjm_push_tracking_experience_event_dataset)
Conjunto de datos para la ingesta de eventos de experiencia de seguimiento móvil para canales push e internos de Journey Optimizer.
El esquema relacionado es CJM Push Tracking Experience Event Schema.
Caso de uso de informes
select _experience.customerJourneyManagement.pushChannelContext.platform, sum(pushNotificationTracking.customAction.value) from cjm_push_tracking_experience_event_dataset
group by _experience.customerJourneyManagement.pushChannelContext.platform
select _experience.customerJourneyManagement.pushChannelContext.platform, SUM (_experience.customerJourneyManagement.messageInteraction.offers.offerCount) from cjm_email_tracking_experience_event_dataset
group by _experience.customerJourneyManagement.pushChannelContext.platform
Evento de paso de recorrido (recorrido_step_events)
Conjunto de datos para la ingesta de eventos de paso para el usuario en el recorrido.
El esquema relacionado es Recorrido Step Event schema for Journey Orchestration.
Caso de uso de informes
select
_experience.journeyOrchestration.stepEvents.actionName AS actionLabel,
count(1) actionSuccessCount
from journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
AND _experience.journeyOrchestration.stepEvents.actionID IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.actionType IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.actionExecutionErrorCode IS NULL
group by
_experience.journeyOrchestration.stepEvents.actionName;
select
_experience.journeyOrchestration.stepEvents.nodeID AS nodeID,
_experience.journeyOrchestration.stepEvents.nodeName AS nodeLabel,
count(1) stepEnteredCount
from journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
AND _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = TRUE
AND _experience.journeyOrchestration.stepEvents.eventID IS DISTINCT FROM 'createInstance'
group by
_experience.journeyOrchestration.stepEvents.nodeID,
_experience.journeyOrchestration.stepEvents.nodeName;
Lista de cada error encontrado en los recorridos
Esta consulta le permite enumerar cada error encontrado en recorridos mientras ejecuta un mensaje o una acción.
Consulta del lago de datos
SELECT _experience.journeyOrchestration.stepEvents.actionExecutionError, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeName=<'message-name'>
AND _experience.journeyOrchestration.stepEvents.actionExecutionError IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>'
GROUP BY _experience.journeyOrchestration.stepEvents.actionExecutionError
Ejemplo
SELECT _experience.journeyOrchestration.stepEvents.actionExecutionError, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeName='Message - 100KB Email with Gateway and Kafkav2'
AND _experience.journeyOrchestration.stepEvents.actionExecutionError IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26'
GROUP BY _experience.journeyOrchestration.stepEvents.actionExecutionError
Esta consulta devuelve todos los errores que se han producido al ejecutar una acción en un recorrido, junto con el recuento de cuántas veces se ha producido.
Buscar si un perfil entró en un Recorrido específico
Consulta del lago de datos
SELECT count(distinct _id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'
Ejemplo
SELECT count(distinct _id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'ec9efdd0-8a7c-4d7a-a765-b2cad659fa4e' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'
El resultado debe ser bueno a 0. Esta consulta devuelve el número exacto de veces que un perfil ha introducido un recorrido.
Buscar si se envió un perfil a un mensaje específico
Método 1: si el nombre del mensaje no es único en el recorrido (se utiliza en varios lugares).
Consulta del lago de datos
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='<NodeId in the UI corresponding to the message>' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'
Ejemplo
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='17ae65a1-02dd-439d-b54e-b56a78520eba' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'
El resultado debe ser bueno a 0. Esta consulta solo nos indica si la acción del mensaje se ejecutó correctamente en el lado del recorrido.
Método 2: si el nombre del mensaje es único en el recorrido.
Consulta del lago de datos
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeName='<NodeName in the UI corresponding to the message>' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'
Ejemplo
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='Message- 100KB Email' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'
La consulta devuelve la lista de todos los mensajes junto con su recuento invocado para el perfil seleccionado.
Buscar todos los mensajes que un perfil ha recibido en los últimos 30 días
Consulta del lago de datos
SELECT _experience.journeyOrchestration.stepEvents.nodeName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.nodeType = 'action' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName
Ejemplo
SELECT _experience.journeyOrchestration.stepEvents.nodeName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.nodeType = 'action' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName
La consulta devuelve la lista de todos los mensajes junto con su recuento invocado para el perfil seleccionado.
Buscar todos los recorridos que un perfil ha introducido en los últimos 30 días
Consulta del lago de datos
SELECT _experience.journeyOrchestration.stepEvents.journeyVersionName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.journeyVersionName
Ejemplo
SELECT _experience.journeyOrchestration.stepEvents.journeyVersionName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.journeyVersionName
La consulta devuelve la lista de todos los nombres de recorrido junto con el número de veces que el perfil consultado ingresó al recorrido.
Número de perfiles que cumplen los requisitos para un recorrido diariamente
Consulta del lago de datos
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.profileID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '<last x days>' day)
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>'
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
Ejemplo
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.profileID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '100' day)
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1'
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
La consulta devuelve, durante el periodo definido, el número de perfiles que ingresaron al recorrido cada día. Si un perfil introducido mediante varias identidades, se contará dos veces. Si la reentrada está habilitada, el recuento de perfiles puede duplicarse en diferentes días si se vuelve a introducir el recorrido en un día diferente.
Tiempo necesario para finalizar un trabajo de exportación de segmentos
Consulta del lago de datos
select DATEDIFF (minute,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'queued') ,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'finished')) AS export_job_runtime;
Ejemplo
select DATEDIFF (minute,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'queued') ,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'finished')) AS export_job_runtime;
La consulta devuelve la diferencia de tiempo, en minutos, entre el momento en que se puso en cola el trabajo de exportación del segmento y el momento en que finalizó.
Número de perfiles que el recorrido descartó porque eran duplicados
Consulta del lago de datos
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_DUPLICATION'
Ejemplo
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_DUPLICATION'
La consulta devuelve todos los ID de perfil que el recorrido descartó porque eran duplicados.
Número de perfiles que el recorrido descartó debido a un espacio de nombres no válido
Consulta del lago de datos
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_BAD_NAMESPACE'
Ejemplo
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_BAD_NAMESPACE'
La consulta devuelve todos los ID de perfil que el recorrido descartó porque tenían un área de nombres no válida o no tenían identidad para ese área de nombres.
Número de perfiles que el recorrido descartó debido a que no hay mapa de identidad
Consulta del lago de datos
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NO_IDENTITY_MAP'
Ejemplo
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NO_IDENTITY_MAP'
La consulta devuelve todos los ID de perfil que el recorrido descartó porque faltaba el mapa de identidad.
Número de perfiles que el recorrido descartó porque el recorrido estaba en el nodo de prueba y el perfil no era un perfil de prueba
Consulta del lago de datos
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NOT_A_TEST_PROFILE'
Ejemplo
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NOT_A_TEST_PROFILE'
La consulta devuelve todos los ID de perfil que el recorrido descartó porque el trabajo de exportación se ejecutó en modo de prueba pero el perfil no tenía el atributo testProfile establecido en true.
Número de perfiles que el recorrido descartó debido a un error interno
Consulta del lago de datos
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_INTERNAL'
Ejemplo
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_INTERNAL'
La consulta devuelve todos los ID de perfil que el recorrido descartó debido a algún error interno.
Información general sobre la lectura de segmentos para una versión de recorrido determinada
Consulta del lago de datos
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode AS EVENT_CODE,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID AS SEGMENT_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status AS EXPORTJOB_STATUS,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal AS TOTAL_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator'
Devuelve todos los eventos de servicio relacionados con la versión de recorrido dada. Podemos seguir la cadena de operaciones:
También podemos detectar problemas como:
IMPORTANTE: si no hay ningún evento devuelto por esta consulta, puede deberse a uno de los siguientes motivos:
Obtener errores de segmento de lectura para una versión de recorrido determinada
Consulta del lago de datos
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode AS EVENT_CODE,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID AS SEGMENT_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status AS EXPORTJOB_STATUS,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal AS TOTAL_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'ERROR_TOPIC_CREATION',
'ERROR_EXPORTJOB_APICALL',
'ERROR_EXPORTJOB_APICALL_TIMEOUT',
'ERROR_EXPORTJOB_FAILED'
)
Obtener el estado de procesamiento del trabajo de exportación
Consulta del lago de datos
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode AS EVENT_CODE,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID AS SEGMENT_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status AS EXPORTJOB_STATUS,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal AS TOTAL_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'INFO_EXPORTJOB_SUCCEEDED',
'ERROR_EXPORTJOB_FAILED'
)
Si no se devuelve ningún registro, significa que:
Obtener métricas de perfiles exportados, incluidos descartes y métricas de trabajo de exportación para cada trabajo de exportación
Consulta del lago de datos
WITH
DISCARDED_EXPORTED_PROFILES AS (
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
count(distinct _experience.journeyOrchestration.profile.ID) AS DISCARDED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'ERROR_INSTANCE_DUPLICATION',
'ERROR_INSTANCE_BAD_NAMESPACE',
'ERROR_INSTANCE_NO_IDENTITY_MAP',
'ERROR_INSTANCE_NOT_A_TEST_PROFILE',
'ERROR_INSTANCE_INTERNAL'
)
GROUP BY
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID
),
SEGMENT_EXPORT_METRICS AS (
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal) AS TOTAL_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized) AS SUCCESS_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed) AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'INFO_EXPORTJOB_SUCCEEDED',
'ERROR_EXPORTJOB_FAILED'
)
GROUP BY
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID
)
SELECT
sum(T2.TOTAL_EXPORTED_PROFILES_COUNT),
sum(T2.SUCCESS_EXPORTED_PROFILES_COUNT),
sum(T2.FAILED_EXPORTED_PROFILES_COUNT),
sum(T1.DISCARDED_PROFILES_COUNT)
FROM
DISCARDED_EXPORTED_PROFILES AS T1,
SEGMENT_EXPORT_METRICS AS T2
WHERE T1.EXPORTJOB_ID = T2.EXPORTJOB_ID
Obtener métricas agregadas (trabajos de exportación de segmentos y descartes) en todos los trabajos de exportación
Consulta del lago de datos
WITH
DISCARDED_EXPORTED_PROFILES AS (
SELECT
_experience.journeyOrchestration.journey.versionID AS JOURNEYVERSION_ID,
count(distinct _experience.journeyOrchestration.profile.ID) AS DISCARDED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'ERROR_INSTANCE_DUPLICATION',
'ERROR_INSTANCE_BAD_NAMESPACE',
'ERROR_INSTANCE_NO_IDENTITY_MAP',
'ERROR_INSTANCE_NOT_A_TEST_PROFILE',
'ERROR_INSTANCE_INTERNAL'
)
GROUP BY
_experience.journeyOrchestration.journey.versionID
),
SEGMENT_EXPORT_METRICS AS (
SELECT
_experience.journeyOrchestration.journey.versionID AS JOURNEYVERSION_ID,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal) AS TOTAL_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized) AS SUCCESS_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed) AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'INFO_EXPORTJOB_SUCCEEDED',
'ERROR_EXPORTJOB_FAILED'
)
GROUP BY
_experience.journeyOrchestration.journey.versionID
)
SELECT
sum(T2.TOTAL_EXPORTED_PROFILES_COUNT),
sum(T2.SUCCESS_EXPORTED_PROFILES_COUNT),
sum(T2.FAILED_EXPORTED_PROFILES_COUNT),
sum(T1.DISCARDED_PROFILES_COUNT)
FROM
DISCARDED_EXPORTED_PROFILES AS T1,
SEGMENT_EXPORT_METRICS AS T2
WHERE T1.JOURNEYVERSION_ID = T2.JOURNEYVERSION_ID
Esta consulta es diferente a la anterior.
Devuelve las métricas generales de una versión de recorrido determinada, independientemente de los trabajos que se puedan haber ejecutado para ella (en caso de recorridos recurrentes, los eventos comerciales desencadenaron otros que aprovechaban la reutilización de temas).
Perfil descartado debido a una realización de segmentos diferente a la configurada
Consulta del lago de datos
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID
FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version id>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SEGMENT_REALISATION_CONDITION_MISMATCH'
Ejemplo
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID
FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = 'a868f3c9-4888-46ac-a274-94cdf1c4159d' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SEGMENT_REALISATION_CONDITION_MISMATCH'
Esta consulta devuelve todos los ID de perfil que la versión de recorrido descartó debido a una realización de segmentos incorrecta.
Eventos de calificación de segmentos descartados por cualquier otro motivo para un perfil específico
Consulta del lago de datos
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID, _experience.journeyOrchestration.serviceEvents.dispatcher.projectionID
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID = '<profile-id>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Ejemplo
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID, _experience.journeyOrchestration.serviceEvents.dispatcher.projectionID
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID = 'mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Esta consulta devuelve todos los eventos (eventos externos/eventos de calificación de segmentos) que se descartaron debido a cualquier otro motivo para un perfil.
Comprobar si se recibió un evento comercial para un recorrido
Consulta del lago de datos
SELECT DATE(timestamp), count(distinct _id)
FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.nodeName = '<node-name-corresponding-to-business-event>' AND
_experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
WHERE DATE(timestamp) > (now() - interval '<last x hours>' hour)
Ejemplo
SELECT DATE(timestamp), count(distinct _id)
FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'b1093bd4-11f3-44cc-961e-33925cc58e18' AND
_experience.journeyOrchestration.stepEvents.nodeName = 'TEST_MLTrainingSession' AND
_experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
WHERE DATE(timestamp) > (now() - interval '6' hour)
Compruebe si se descartó un evento externo de un perfil porque no se encontró ningún recorrido relacionado.
Consulta del lago de datos
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp) FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID = '<eventId>' AND
_experience.journeyOrchestration.profile.ID = '<profileId>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'EVENT_WITH_NO_JOURNEY'
Ejemplo
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp) FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID = '515bff852185e434ca5c83bcfc4f24626b1545ca615659fc4cfff91626ce61a6' AND
_experience.journeyOrchestration.profile.ID = 'mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'EVENT_WITH_NO_JOURNEY'
Compruebe si se descartó un evento externo de un perfil por cualquier otra razón
Consulta del lago de datos
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp), _experience.journeyOrchestration.serviceEvents.dispatcher.eventID, _experience.journeyOrchestration.serviceEvents.dispatcher.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID='<profileID>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID='<eventID>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Ejemplo
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp), _experience.journeyOrchestration.serviceEvents.dispatcher.eventID, _experience.journeyOrchestration.serviceEvents.dispatcher.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID='mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID='81c51be978d8bdf9ef497076b3e12b14533615522ecea9f5080a81c736491656' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Compruebe el recuento de todos los eventos descartados por stateMachine por errorCode
Consulta del lago de datos
SELECT _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode, COUNT() FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' GROUP BY _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
Ejemplo
SELECT _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode, COUNT() FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' GROUP BY _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
Compruebe todos los eventos descartados porque no se permitió la reentrada
Consulta del lago de datos
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID,
_experience.journeyOrchestration.journey.versionID,
_experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' AND _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode='reentranceNotAllowed'
Ejemplo
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID,
_experience.journeyOrchestration.journey.versionID,
_experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' AND _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode='reentranceNotAllowed'
Número de recorridos activos diarios
Consulta del lago de datos
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.journeyVersionID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '<last x days>' day)
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
Ejemplo
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.journeyVersionID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '100' day)
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
La consulta devuelve, durante el periodo definido, el recuento de recorridos únicos que se activan cada día. Un solo recorrido que se active en varios días se contará una vez al día.
Número de perfiles de un estado específico a una hora específica
Consulta del lago de datos
WITH
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS (
SELECT
STEP_EVENTS.timestamp AS TS,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID AS ID
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>'
),
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME = '<specific node name>' AND
<filter on time for profile in specific node>
),
INSTANCES_PASSED_IN_NEXT_NODES AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME in (<list of next node names from the specific node>)
),
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS (
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1
EXCEPT
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NEXT_NODES AS T1
)
SELECT
DATE_FORMAT(T1.TS,'<date pattern>') AS DATETIME,
count(T1.ID) AS INSTANCES_COUNT
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1,
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS T2
WHERE
T1.ID = T2.ID
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Ejemplo
WITH
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS (
SELECT
STEP_EVENTS.timestamp AS TS,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID AS ID
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009'
),
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME = 'slack_bso_tests - test1' AND
T1.TS > (now() - interval '18 hour')
),
INSTANCES_PASSED_IN_NEXT_NODES AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME in ('slack_bso_tests - test2')
),
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS (
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1
EXCEPT
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NEXT_NODES AS T1
)
SELECT
DATE_FORMAT(T1.TS,'yyyy/MM/dd HH:mm') AS DATETIME,
count(T1.ID) AS INSTANCES_COUNT
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1,
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS T2
WHERE
T1.ID = T2.ID
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Cuántos perfiles salieron del recorrido en un período de tiempo específico
Consulta del lago de datos
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
<timestamp filter>
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Ejemplo
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
STEP_EVENTS.timestamp > (now() - interval '22 hour')
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Cuántos perfiles salieron del recorrido en un período de tiempo específico con nodo/estado
Consulta del lago de datos
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus AS EXIT_STATUS,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
<timestamp filter>
GROUP BY
DATETIME, NODE_NAME, EXIT_STATUS
ORDER BY
DATETIME DESC
Ejemplo
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus AS EXIT_STATUS,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
STEP_EVENTS.timestamp > (now() - interval '22 hour')
GROUP BY
DATETIME, NODE_NAME, EXIT_STATUS
ORDER BY
DATETIME DESC