Welcome to the Adobe Journey Orchestration product and technical documentation homepage. Learn how to effectively use the service, built on Adobe Experience Platform, or follow one of our more-advanced tutorials to improve your skills and knowledge of all its capabilities.

Discover the best ways you can utilize data around customers’ behavior and preferences to tailor future journeys. Find self-help, support information, and guides among our range of Adobe Journey Orchestration docs.

Guides

Provides how-to instructions for implementing and building journeys.

Discover the main steps to set up Journey Orchestration and build your first journey.

As a business user, learn how to combine event, orchestration, and action activities to build a journey.

Tutorials

Understanding Journey Orchestration

Understand the concept of Journey Orchestration, the types of use cases it enables and the key elements of how Journey Orchestration works.

Configure streaming events

Learn how to configure XDM schemas and datasets for Journey Orchestration events, define an event in Journey Orchestration ,and configure source systems to stream events

Create a journey

Learn how to create a new journey, start with an event, use orchestrations controls to control the flow and timing of a journey, and use Actions to engage at points in the journey.

Blueprint: Batch Messaging and Adobe Experience Platform

Showcases how the Adobe Experience Platform and its Real-Time Customer Profile and centralized segmentation tool can be utilized with Adobe Campaign to deliver personalized conversations.

Blueprint: Journey Optimizer

Execute triggered messages and experiences using Adobe Experience Platform as a central hub of streaming data, customer profiles, and segmentation.

See All Tutorials

Learn how to configure, create, publish, and analyze a journey.

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