Configure streaming events

Journey Orchestration listens to events and orchestrates the best next actions within the customer’s journey based on these events. An event can relate to:

  • An individual’s direct actions (e.g., they bought a product, visited a store, or abandoned an online shopping cart), or
  • Something that happened that is connected to the individual (e.g., a they reached 10,000 loyalty points)

Journey Orchestration events are XDM experience events that are sent to the Adobe Experience Platform via streaming ingestion.

NOTE

You will need to be familiar with:

To understand the examples used in the video, you should also familiarize yourself with the following Adobe Experience Platform Services:

How to configure streaming events

The following video explains how to:

  • Configure XDM schemas and datasets for Journey Orchestration events
  • Define an event in Journey Orchestration
  • Configure source systems to stream events

Additional resources

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