Create a Salesforce Service Cloud source connection using the Flow Service API

Last update: May 8, 2026

Topics:
Sources

CREATED FOR:

Developer

A base connection represents the authenticated connection between a source and Adobe Experience Platform.

Read this tutorial to learn how to create a base connection for Salesforce Service Cloud using the Flow Service API.

Getting started

This guide requires a working understanding of the following components of Adobe Experience Platform:

Sources: Experience Platform allows data to be ingested from various sources while providing you with the ability to structure, label, and enhance incoming data using Experience Platform services.
Sandboxes: Experience Platform provides virtual sandboxes which partition a single Experience Platform instance into separate virtual environments to help develop and evolve digital experience applications.

The following sections provide additional information that you will need to know in order to successfully connect to Salesforce Service Cloud using the Flow Service API.

Gather required credentials

Read the authentication guide for more information on retrieving your credentials.

Using Experience Platform APIs

For information on how to successfully make calls to Experience Platform APIs, see the guide on getting started with Experience Platform APIs.

Create a base connection

A base connection retains information between your source and Experience Platform, including your source’s authentication credentials, the current state of the connection, and your unique base connection ID. The base connection ID allows you to explore and navigate files from within your source and identify the specific items that you want to ingest, including information regarding their data types and formats.

To create a base connection ID, make a POST request to the /connections endpoint while providing your Salesforce Service Cloud authentication credentials as part of the request parameters.

API format

POST /connections

Request

The following request creates a base connection for Salesforce Service Cloud using OAuth 2 Client Credential:

curl -X POST \
  'https://platform.adobe.io/data/foundation/flowservice/connections' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -H 'Content-Type: application/json' \
  -d '{
      "name": "Salesforce Service Cloud account for ACME data (OAuth2)",
      "description": "Salesforce Service Cloud account for ACME data (OAuth2)",
      "auth": {
          "specName": "OAuth2 Client Credential",
          "params":
            "environmentUrl": "https://acme-enterprise-3126.my.salesforce.com",
            "clientId": "xxxx",
            "clientSecret": "xxxx",
            "apiVersion": "60.0"
        }
      },
      "connectionSpec": {
          "id": "cb66ab34-8619-49cb-96d1-39b37ede86ea",
          "version": "1.0"
      }
  }'

Property

Description

auth.params.environmentUrl

The URL of your Salesforce Service Cloud instance.

auth.params.clientId

The client ID associated with your Salesforce Service Cloud account.

auth.params.clientSecret

The client secret associated with your Salesforce Service Cloud account.

auth.params.apiVersion

The REST API version of the Salesforce Service Cloud instance that you are using.

connectionSpec.id

The Salesforce Service Cloud connection specification ID: cb66ab34-8619-49cb-96d1-39b37ede86ea.

Response

A successful response returns your newly created base connection along with its unique ID.

{
    "id": "4267c2ab-2104-474f-a7c2-ab2104d74f86",
    "etag": "\"0200f1c5-0000-0200-0000-5e4352bf0000\""
}

Next steps

By following this tutorial, you have created a Salesforce Service Cloud base connection using the Flow Service API. You can use this base connection ID in the following tutorials:

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