Integrate AEM Forms with ServiceNow
Create and display incident in ServiceNow using Form Data Model in AEM Forms.
The sample assets provided with this article include the following
- Cloud service configuration
- Swagger files to create an incident and fetch all incidents
- Form Data Model based on the swagger files
- Adaptive Form to create and list ServiceNow incidents
Deploy the assets on your server
Access ServiceNow instance credentials
Click on your user profile
Click on Manage instance Password
The instance details is shown as below
Test the integration
- Open the Adaptive Form
- Enter some values in the description and comments field and click Create Incident button
- The incident Id of the newly create incident should get populated in the text field and the table below should list all the incidents.