Create and display incident in ServiceNow using Form Data Model in AEM Forms.
Prerequisites
Sample Assets
The sample assets provided with this article include the following
- Cloud service configuration
- Swagger files to create an incident and fetch all incidents
- Form Data Model based on the swagger files
- Adaptive Form to create and list ServiceNow incidents
Deploy the assets on your server
Access ServiceNow instance credentials
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Click on your user profile

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Click on Manage instance Password
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The instance details is shown as below

Test the integration
- Open the Adaptive Form
- Enter some values in the description and comments field and click Create Incident button
- The incident Id of the newly create incident should get populated in the text field and the table below should list all the incidents.