Role-based permissions

Last update: October 21, 2024

CREATED FOR:

  • Admin

Cloud Manager has pre-configured roles with appropriate permissions. For example, a developer develops code and has the permission to push the code to the Git repository. A business owner has different permissions allowing them to define the key performance indicators (KPIs) and approve deployments.

NOTE
This documentation describes role-based permissions for Cloud Manager for Adobe Managed Services (AMS).
The equivalent documentation for AEM as a Cloud Service can be found in the document Introduction to Cloud Manager in the AEM as a Cloud Service documentation.

User roles

Role management for Cloud Manager is done using the Admin Console. Any user of Cloud Manager must be a member of the customer’s IMS organization and have the Adobe Managed Services Product Context. Specific role memberships are provided by adding the user to a Cloud Manager product profile in the Admin Console.

To learn more about how to set up your roles, see Setting Up Users and Roles.

The following table lists the roles that you can assign in the Admin Console.

Cloud Manager roleDescription
Business OwnerThe primary user who completes the initial Cloud Manager setup and is responsible for defining KPIs, approving production deployments, and overriding important 3-tier failures when necessary.
Content AuthorThe user generally does not interact with Cloud Manager, but may use the Cloud Manager program switcher (having navigated from Experience Cloud) to access Adobe Experience Manager (AEM).
Customer Success EngineerThe user primarily supports AMS customer success and engages with Cloud Manager to execute deployments. These deployments require oversight from an Adobe Customer Success Engineer (CSE).
Deployment ManagerThe user manages the deployment operations using Cloud Manager to execute stage and production deployments, may approve important 3-tier failures when necessary, and has access to the Git repository.
DeveloperThe user develops and tests custom application code, primarily uses Cloud Manager to view deployment status, and has commit-access to the Git repository.
Program ManagerThe user uses Cloud Manager to perform team setup, review status, view KPIs, and may approve important 3-tier failures when necessary.