Introduction to Cloud Manager


Cloud Manager for Adobe Experience Manager gives developers the ability to create impactful customer experiences through streamlined workflows, built upon Adobe Experience Manager best practices. CI/CD pipelines optimized for Adobe Experience Manager, allow you to easily merge development workflows simply by checking in your code and moving all the way to being production-ready. During the build phase, your custom code updates are thoroughly tested using tried and learned best practices to deliver impactful digital experiences for your customers. Cloud Manager uses an open-API approach and enables you to integrate with your systems without disrupting existing processes and tools.

This documentation site specifically describes the features and functions of Cloud Manager for Adobe Managed Services (AMS) customers. The equivalent documentation for AEM as a Cloud Service customers can be found in the Implementing Applications for AEM as a Cloud Service.

With Cloud Manager, your development team can leverage the following:

  • Continuous Integration/Continuous Delivery of code to reduce time to market from months/weeks to days/hours.

  • Code Inspection, performance testing, and security validation based on best practices before pushing to production to minimize production disruptions.

  • API Connectivity to complement existing DevOps processes.

  • Autoscaling feature intelligently detects the need for increased capacity and automatically brings online additional Dispatcher/Publish segment(s).

The following image illustrates the CI/CD process flow used in Cloud Manager:

Key Features in Cloud Manager

Organizations can take advantage of the following features, with Cloud Manager:

Self-Service Interface

The User Interface (UI) for Cloud Manager enables customers to easily access and manage the cloud environment and CI/CD pipeline for their Experience Manager applications.

Customers define application-specific Key Performance Indicators (KPIs) - peak page views per minute and expected response time for a page load, that ultimately form the basis for measuring a successful deployment. Roles and permissions for different team members can be easily defined. While the new self-service interface puts the control back in your hands, it also offers links to best practices and access to experts within Adobe who can provide the necessary guidance as needed.

To explore and get started with Cloud Manager’s UI, see First Time Login.

CI/CD Pipeline

One of the key capabilities of Cloud Manager is the ability to exercise an optimized CI/CD pipeline to speed the delivery of custom code or updates such as adding new components on the website.

Through the Cloud Manager UI, customers can configure and kick off their CI/CD pipeline. During this pipeline, a thorough code scan is executed to ensure that only high-quality applications pass through to the production environment.

To learn more about configuring pipeline from Cloud Manager’s UI, see Configure your CI/CD Pipeline.

Flexible Deployment Modes

Cloud Manager offers customers flexible and configurable deployment modes so they can deliver experiences according to changing business demands.

With an automatic trigger mode, the code is automatically deployed to an environment based on specific events such as code commit. You can also schedule code deployments during specified time frames, even outside business hours.

Independently of the deployment trigger, quality checks are always performed as part of the CI/CD pipeline execution, every time a deployment is triggered. Quality checks include, code inspection, security testing, and performance testing delivered out of the box with literally no effort required from customers or their partners.

To learn more about deploying code and quality checks, see Deploy your Code


Cloud Manager detects the need for additional capacity when the production environment is subject to unusually high load and automatically brings additional capacity online via autoscaling feature.

During an autoscaling event, Cloud Manager automatically triggers the autoscaling provisioning process, sends a notification of the autoscaling event, and brings on-line the additional capacity within minutes. The additional capacity will be provisioned in the production environment, in the same region(s) and matching the same system specifications as the running Dispatcher/Publish nodes.

The autoscaling feature will apply only to the Dispatcher/Publish tier, and will always be executed using a horizontal scaling method, with a minimum of one additional segment of a Dispatcher/Publish pair, and up to a maximum of ten segments. Any additional capacity provisioned will be manually scaled-in within a period of ten business days as determined by the CSE (Customer Success Engineer).


Customers interested in exploring whether or not autoscaling is appropriate for their application must contact their CSE or Adobe representative.

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