Campaign Standard - Não é possível excluir o fluxo de trabalho após encontrar o erro

Descrição

Problema

• Não é possível excluir um Workflow após encontrar o erro.
• Modificar e salvar novamente o workflow não resolve o problema
• Tentar excluir o Workflow resulta nos seguintes erros:

Error:

ST-360011 An error has occurred - please contact your administrator.

RST-360011 An error has occurred - please contact your administrator.

XTK-170017 The expression definition exceeds the number of authorized recursions.

XTK-170017 The expression definition exceeds the number of authorized recursions.

XTK-170037 'like' is a binary operator. At least one operand is missing.

XTK-170036 Unable to parse expression '(@id IN (23867212 , 23912681 , 22426751 , 22426754 , 22426762 , 22426761 , 23632222 , 23731904 , 23832292 , 23632221 , 24070631 , 24070634 , 23543381 , 23543384 , 23543391 , 22427122)) AND ((((((((((((((((((((((((((((((((( like + ) AND ( like + )) AND (( like + ) AND ( like + ))) AND ((workflow/geoUnit/@fullName like '/all/' + '%') AND (workflow/orgUnit/@fullName like '/all/' + '%'))) AND ((workflow/geoUnit/@fullName like '/all/' + '%') AND (workflow/orgUnit/@fullName like '/all/' + '%'))) AND ((workflow/geoUnit/@fullName like '/all/' + '%') AND (workflow/orgUnit/@fullName like '/all/' + '%'))) AND ((workflow/geoUnit/@fullName like '/all/' + '%') AND (workflow/orgUnit/@fullName like '/all/' + '%'))) AND ((workflow/geoUnit/@fullName like '/all/' + '%') AND (workflow/orgUnit/@fullName like '/all/' + '%'))) AND ((workflow/geoUnit/@fullName like '/all/' + '%') AND (workflow/orgUnit/@fullName like '/all/' + '%'))))'.

Ambiente

• Campaign Standard

Resolução

Etapas para resolver

• Purge Workflow history - https://experienceleague.adobe.com/docs/campaign-standard/using/managing-processes-and-data/executing-a-workflow/monitoring-workflow-execution.html?lang=pt-BR

Causa


A falha na exclusão do Workflow é devido à tentativa do aplicativo de gravar logs no Workflow. Esse processo pode ficar preso e, para corrigir o problema, os logs do workflow precisam ser removidos. Isso interrompe o trabalho de back-end e permite que o fluxo de trabalho seja excluído.

Recursos do Business.Adobe.com