- Upgrade from Dynamic Media Classic to Dynamic Media
- Adobe Dynamic Media Classic Guide
- Adobe Dynamic Media Classic Best Practices Tutorial
- NEW Adobe Dynamic Media Classic sign-in experience now available
- Adobe Dynamic Media newsletter archive by Experience League
- Introducing Adobe Dynamic Media Classic
- Adobe Dynamic Media Classic Desktop app - Now available
- About Adobe Dynamic Media Classic Help
- Developer resources
- What’s new
- System requirements for Adobe Dynamic Media Classic desktop app
- Support
- Help for Adobe Dynamic Media Classic Media Portal
- Adobe Training Services
- Popular learning resources
- Training videos
- Getting started
- Set up
- Media Portal
- System requirements for Media Portal in Adobe Dynamic Media Classic
- Quick Start: Media Portal
- Media Portal user roles
- Create and manage Media Portal groups
- Add and manage Media Portal users
- Manage FTP accounts
- Specify export options available to Media Portal users
- Create and enable Image Presets
- Make more efficient use of metadata
- Customize the Media Portal screen
- Upload and publish assets
- Managing assets
- About managing assets
- Work with asset folders
- View assets in the Browse panel
- Select assets in the Browse panel
- Search assets
- Preview an asset
- Move, rename, and delete assets
- Work in Detail View
- View, add, and export metadata
- Export assets from Adobe Dynamic Media Classic
- Share asset changes with peers in real time
- Print assets
- Manage the Trash folder
- Organize your work with Projects
- Image sizing
- Zoom
- eCatalogs
- Image Sets
- Swatch Sets
- Spin Sets
- Template basics
- Video
- Mixed media Sets
- Adobe Analytics instrumentation kit
- Quick Start: Integrating Adobe Dynamic Media Classic with Adobe Analytics
- Log in to Adobe Analytics
- Configure Adobe Analytics reports
- Instrumenting a viewer using the Adobe Analytics Instrumentation Kit
- Disable Adobe Analytics tracking
- Test the integration by viewing an Adobe Analytics report
- Enable Adobe Analytics Video Reports
- Publish Adobe Analytics configuration information
- Adobe Target Standard/Premium integration
- User-generated content
- Primary files
- Best practices for optimizing the quality of your images
- Edit images
- Create Image Maps
- Crop an image
- Sharpen an image
- Adjust an image
- Image fine-tuning editing options at upload
- Work with PDFs
- Work with PSD files
- Work with PostScript and Illustrator files
- Work with vignette, window covering, and cabinet files
- Support files
Support
Technical support offerings are designed to meet the needs of any size company. The following table describes Adobe Dynamic Media Classic Customer Care offerings:
| Support | Subscription |
|---|---|
| Case limit | Unlimited. |
| Check the Adobe System Status | Adobe Dynamic Media Classic System Status. |
| Can’t find an answer? | To get help from Support, open a ticket. |
| Community Forum | Experience Manager community forum. |
| SLA (Service Level Agreements) | Support Services / Terms and Conditions. |
| Supported users | Up to ten users per organization can be designated as Supported Users, who can open cases with Customer Care. |
| Free live web training and instruction videos | Included. |
| Telephone support |
|
When reporting issues to Technical Support, include this information:
- Adobe Dynamic Media Classic company name.
- Your name, phone number, and e-mail address.
- Adobe Dynamic Media Classic application, platform, and version.
- Issue description and the steps necessary to reproduce the problem.
- Error message, if any.
- Browser type and version, if applicable.
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