To ensure your implementation is functioning properly, you should confirm that the Report Server service is running.
Recommended Frequency: Every 5-10 minutes
Click Start > Control Panel > Administrative Tools > Services. Report should be listed with a status of “Started.” If the service is not running when it should be, restart the service and check the Event Viewer ( Start > Control Panel > Administrative Tools > Event Viewer) for errors.
If you need help determining the cause of a problem, please contact Adobe Support.