Verifying Query API Enablement

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Data Workbench Help

Verifying Query API Enablement

Last update: 2022-10-04

Topics:
Data Workbench
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Admin

IMPORTANT

Read more about Data Workbench’s End-of-life announcement.

Each DPU from which the dashboard is to visualize data must have a Query API license.

Below are some instructions on how to validate that Query API is installed and enabled.

Find your data workbench server’s certificate.
Open this certificate in a text editor.
Ensure that the line Product = Query API exists in the certificate.
In the Trace folder, open the InsightServer64.log in a text editor.
In the latest startup log entries, ensure that the line Enabling Query API (licensed) appears.

If the Query API is not enabled, you will see the entry Not enabling Query API (not licensed).
If you do not see any log entries, or suspect that the data workbench server has been restarted since the Query API was added, please restart the data workbench server again and check the log.

If you are unable to validate that Query API is enabled, please contact Adobe ClientCare for assistance.