Adobe Business Platform & Admin Console FAQ

The Adobe Business Platform gives administrators and functional leads a state-of-the-art control console to manage their customized Version of the Workfront software.

Customers will experience an even more secure and intuitive administrative console by moving to Adobe Business Platform.

Customers will be contacted to coordinate their move to Adobe Identity and Admin Console beginning in the second half of 2022 continuing into 2023.

IMS is an acronym for Identity Management Services with Adobe Workfront this refers to …

An organization is the entity that enables an administrator to configure groups and users, and to control single sign-on in the Experience Cloud. The organization functions like a log-in company that spans all the Experience Cloud products and applications. Most often, an organization is your company name. However, a company can have many organizations.

Customers will be moved by the Adobe Workfront support team with real-time assistance and coaching to ensure the transition is a smooth one and general customer questions are answered.

Customers will receive instructions and coordination from an internal Workfront team assigned to assist customers with the move.

Please see this document highlighting some of the new feature additions available.

YES.

Yes! The administrative console is identical across Adobe and gives administrators one platform to use Workfront and almost all other Adobe products.

Length of time to implement AAC for customers may vary, but the typical experience will have a live on a conference call experience with a customer of around two hours.

Customers using the Fusion application to connect to other services will only be moved when the Fusion application is ready to make this change.

There will be no additional costs to customers for moving to AAC.

AAC will give customers the best updates and enhanced features in the future experience of Workfront and is a great move for customers. All customers will be required to move to AAC by the end of 2023 as legacy demonstrative consoles will be shut down.