Introduction to Customer Journey Analytics

Customer Journey Analytics overview
Customer Journey Analytics basics
Architecture
- Architecture and integrations
Data prep and planning
- Working with data
- Ingest, map, and transform Adobe Analytics data
Connections
Visitor identification
- Understanding how CJA uses identity
- Configure a missing Person ID
Data views
Analysis Workspace
- Workspace projects
  - Analysis Workspace overview
  - Build a new project
Visualizations
Components
Panels
- Configure the next and previous item panel
- Use the experimentation panel
Annotations
- Create an annotation
Dashboards (scorecards)
- Create a mobile scorecard
- Assist executives to access mobile scorecards
Exporting
- Report Builder
  - Report Builder for Customer Journey Analytics
  - Schedule Customer Journey Analytics workbooks using Report Builder
Use cases
- Data views use cases
  - First-time and returning sessions reporting
  - Use date field support
Blueprints

Documentation

Customer Journey Analytics

Adobe Customer Journey Analytics (CJA) is an application service built on top of Adobe Experience Platform. It brings the rich analysis tool known as Analysis Workspace into the Platform, to allow you to do multi-channel analysis on any of your Platform data sets.

For more information, visit the documentation.