Architecture and Integrations of Customer Journey Analytics

Customer Journey Analytics overview
Customer Journey Analytics basics
Architecture
- Architecture and integrations
Data prep and planning
- Working with data
- Ingest, map, and transform Adobe Analytics data
Connections
Visitor identification
- Understanding how CJA uses identity
- Configure a missing Person ID
Data views
Analysis Workspace
- Workspace projects
  - Analysis Workspace overview
  - Build a new project
Visualizations
- Create cross-channel visualizations
- Cross-channel attribution
Components
Panels
- Configure the next and previous item panel
- Use the experimentation panel
Annotations
- Create an annotation
Dashboards (scorecards)
- Create a mobile scorecard
- Assist executives to access mobile scorecards
Exporting
- Report Builder
  - Report Builder for Customer Journey Analytics
  - Schedule Customer Journey Analytics workbooks using Report Builder
Use cases
- Data views use cases
  - First-time and returning sessions reporting
  - Use date field support
Blueprints

Documentation

Customer Journey Analytics

In this video, find a walkthrough of the architecture of Customer Journey Analytics, including how it connects to and integrates with the Adobe Experience Platform.

For more information regarding Customer Journey Analytics, visit the documentation.