Experience Cloud is Adobe’s integrated family of digital marketing applications, products, and services. From its intuitive interface, you can quickly access your cloud applications, product features, and services.
From Experience Cloud’s header, you can:
Sign in and verify that you are in the right organization.
Navigate to Adobe Experience Cloud.
Type your Adobe email address, then select Continue.
Administrators, see Experience Cloud user authentication for important updates to identity types (Business ID).
Select an account.
Type your password.
Verify that you are in the right organization.
Verify your organization
To verify that you have logged in to your correct organization, click on your profile avatar to see organization name. If you have access to more than one organization, you can also view and switch to another organization right in the header bar.
If your organization uses Federated IDs, Experience Cloud allows you to sign in with your organization’s single sign-on without being required to enter your email address and password. Add
#/sso:@domain to the Experience Cloud URL (
https://experience.adobe.com) to accomplish this task.
For example, for an organization with Federated IDs and the domain
adobecustomer.com, set your URL link to
https://experience.adobe.com/#/sso:@adobecustomer.com. You can also go directly to a specific application by bookmarking this URL, appended with the application path. (For example, for Adobe Analytics,
After signing in to Experience Cloud, you can quickly access all your applications, services, and organizations from the unified header.
To access Experience Cloud applications and services provisioned for you within your organization, go the application selector .
For the best performance, Experience Cloud is optimized for the most popular browsers, including the latest version, plus the two previous versions.
If your browser is not listed, it may still be supported, but it is recommended that you use one of the listed browsers.
Not all applications running on Experience Cloud domain support all browsers. If you’re unsure, check the documentation of a specific application.
Experience Cloud supports preferred languages for each user, as set in your Adobe user account preferences. Supported languages currently are:
While all application team are committed to global language support, not all applications are offered in all languages noted above. If your primary language is not supported in an Experience Cloud application, you can also set a secondary language to default to when applicable. This can be done in Experience Cloud user preferences.
Access learning and help using the Help icon () in the header, including help content (documentation, tutorials, and courses) on Experience League, as well as additional resources for individual applications. You can also submit open-ended feedback and create prioritized support tickets.
The Help menu also gives you access to:
https://status.adobe.com/experience_cloudand check product operational status and Manage Subscriptions.
adobe.ioand find developer documentation.
Experience Cloud preferences include notifications, subscriptions, and alerts. In the account preferences menu, you can:
To manage preferences, select Preferences from your account menu .
On Experience Cloud preferences, you can configure the following features:
|Default organization||Select the organization that you want to see when you launch Experience Cloud.|
|Product data collection||Select which technologies Adobe can use to collect data on how you use your Adobe products.|
|Personalized learning recommendations and promotions||Select where you would like to receive personalized help for your Adobe product(s). This help is available via email, in-product, and the Experience League Communities. Learn more.|
|Subscriptions||Select the products and categories to which you would like to subscribe. Notifications in the Notifications pop-over and in your email.|
|Priority||Select the categories that you want to be considered high priority. These categories are marked with a High tag and can be configured for delivery like alerts.|
|Alerts||Select the notifications for which you would like to see alerts displayed in your browser. Alerts appear in the top-right corner of your window for a few seconds.|
|Emails||Specify the frequency at which you would like to receive notification emails. (Not sent, instant, daily, or weekly.)|
Select Notifications to be alerted about relevant and actionable updates, including product releases, maintenance notices, shared items, and approval requests.
Experience Cloud uses the following hosts to deliver the application, improve performance and product experience. Adobe recommends adding these domains to your firewall’s allowed list for an optimal experience. Additional domains may also be in use for specific Experience Cloud applications, such as Adobe Analytics. Check documentation for those applications for more information.
|Adobe Experience Cloud domains||
|Adobe Identity Management Service (IMS)||
|Experience Cloud fonts||
|Adobe Data Collection (for product guidance and help)||
|Gainsight (for product guidance and help)||
This guide provides access to help on Experience Cloud user and product administration in the Admin Console, enabling applications for platform services. You can also access help on the Audience Library, Customer Attributes, Experience Cloud Assets, and more:
Related Experience Cloud guides include:
Take advantage of self-help tutorials and quick how-tos in Experience League: