This feature is available for Campaign Classic instances only.
By default, your Adobe Campaign Classic instance is not accessible from various IP addresses.
If your IP address has not been added to the allow list, you will not be able to login to the instance from this address. The same way, you may not be able to connect an API to your Message Center or Marketing instance if the IP address has not been added to the allow list with the instance explicitly.
Control Panel allows you to set up new connections to your instances by adding IP addresses ranges to the allow list. To do this, follow the steps described below.
Once IP addresses are on the allow list, you can create and link Campaign operators to them so that the users can access the instance.
Make sure you follow the recommendations and limitations below when adding IP addresses to the allow list in the Control Panel.
To add IP addresses to the allow list, follow these steps:
Open the Instances Settings card to access the IP allow listing tab, then click Add new IP Range.
If the Instance Settings card is not visible on the homepage of the Control Panel, this means your IMS Organization ID is not associated with any Adobe Campaign Classic instances
Fill in the information for the IP Range that you want to add to the allow list as described below.
CIDR (Classless Inter-Domain Routing) is the supported format when adding IP ranges with the Control Panel interface. The syntax consists of an IP address, followed by a ‘/’ character, and a decimal number. The format and its syntax are fully detailed in this article.
You can search on the internet for free online tools that will help you convert the IP range that you have in hand to CIDR format.
Specify the type of access that you want to grant to the IP addresses:
Click the Save button. The IP Range is added to the allow list.
To delete IP ranges from the allow list, select them then click the Delete IP range button.