Verify Event Collection

After you install and configure the magento/product-recommendations module, you can verify that the behavioral data is being sent to Adobe Commerce. You can use developer tools available in Chrome, or install the Snowplow Chrome extension. If you need additional help, refer to Troubleshoot Product Recommendations module in the Support Knowledge Base.

Verify using developer tools in Chrome

To ensure that the event collector JS file is loading on all site pages:

  1. In Chrome, choose Customize and control Google Chrome then select More Tools > Developer Tools.
  2. Choose the Network tab then select the JS type.
  3. Filter for ds.
  4. Reload the page.
  5. You should see ds.js or ds.min.js in the Name column.

Event collector JS
Event Collector JS

To ensure that events are firing on pages across your site (home, product, checkout, and so on):

  1. Make sure you disable any ad blockers on your browser and accept cookies on the site.
  2. In Chrome, choose Customize and control Google Chrome (the three vertical dots in the upper right corner of the browser) then select More Tools > Developer Tools.
  3. Choose the Network tab and filter for tp2.
  4. Reload the page.
  5. You should see calls under tp2 in the Name column.

Firing events
Verify that events are firing

Verify using Snowplow Chrome extension

Install the Snowplow Analytics Debugger extension for Chrome. This extension displays the events being collected and sent to Adobe Commerce.

  1. Make sure you disable any ad blockers on your browser and accept cookies on the site.

  2. In Chrome, choose Customize and control Google Chrome (the three vertical dots in the upper right corner of the browser) then select More Tools > Developer Tools.

  3. Choose the Snowplow Analytics Debugger tab.

  4. Under the Event column, select Structured Event.

  5. Scroll down until you see Context Data n. Look for the storefront instance in the Schema.

  6. Verify that the SaaS Data Space ID is set correctly.

Snowplow filter
Snowplow Filter

NOTE

A value of Data validity : NOT FOUND in the debugger indicates an internal schema. The Snowplow Chrome plugin cannot validate the events with an internal schema. This has no impact on actual functionality.

Verify that events are firing correctly

To verify that the events used for metrics are firing correctly, look for the impression-render, view, and rec-click events in the Snowplow Analytics Debugger. See the full list of events.

NOTE

If Cookie Restriction Mode is enabled, Adobe Commerce does not collect behavioral data until the shopper consents. If Cookie Restriction Mode is disabled, behavioral data is collected by default.

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