After you install and configure the
magento/product-recommendations module, you can verify that the behavioral data is being sent to Adobe Commerce. You can use developer tools available in Chrome, or install the Snowplow Chrome extension. If you need additional help, refer to Troubleshoot Product Recommendations module in the Support Knowledge Base.
To ensure that the event collector JS file is loading on all site pages:
ds.min.js in the Name column.
Event Collector JS
To ensure that events are firing on pages across your site (home, product, checkout, and so on):
tp2 in the Name column.
Verify that events are firing
Install the Snowplow Analytics Debugger extension for Chrome. This extension displays the events being collected and sent to Adobe Commerce.
Make sure you disable any ad blockers on your browser and accept cookies on the site.
In Chrome, choose Customize and control Google Chrome (the three vertical dots in the upper right corner of the browser) then select More Tools > Developer Tools.
Choose the Snowplow Analytics Debugger tab.
Under the Event column, select Structured Event.
Scroll down until you see Context Data n. Look for the storefront instance in the Schema.
Verify that the SaaS Data Space ID is set correctly.
A value of
Data validity : NOT FOUND in the debugger indicates an internal schema. The Snowplow Chrome plugin cannot validate the events with an internal schema. This has no impact on actual functionality.
To verify that the events used for metrics are firing correctly, look for the
rec-click events in the Snowplow Analytics Debugger. See the full list of events.
If Cookie Restriction Mode is enabled, Adobe Commerce does not collect behavioral data until the shopper consents. If Cookie Restriction Mode is disabled, behavioral data is collected by default.