These release notes describe the initial release of Payment Services and include:
Fixes and improvements
For feature changes and fixes released outside of the regular versioned feature release, see the Hosted service updates section(s).
See Upcoming Releases to learn about release schedules and support.
See Product Availability to learn which Adobe Commerce versions support this extension.
These release notes describe feature changes and fixes that occurred and were released outside of the regular versioned feature releases for the hosted service.
July 12, 2023
An issue introduced in the Payment Services 2.1.0 release that prevented authorization voids placed by previous extension versions is now resolved. Merchants using any version of Payment Services can void authorizations.
June 9, 2023
Now, merchants can configure only PayPal payment buttons—and not use the PayPal credit card payment option. This allows merchants to provide a variety of payment options, including Venmo and PayPal payment buttons, and use an existing credit card provider instead of the PayPal credit card payment option.
Added a data visualization view, which appears on the Payment Service Home, for the Order payment status report.
Previously, the PayPal PayLater button did not appear in checkout for UK merchants. That issue is resolved.
Report data visualization views are now appearing on Payment Services Home when Payment Services is disabled.
January 25, 2023
New installations of Payment Services are unable to configure Commerce Services, rendering Payment Services inoperable. To fix this issue, update your Payment Services extension to version 1.5.3.
September 12, 2022
increment_id is now available for use in reconciling payouts in external ERP systems. It is propagated to the
invoice_id, visible in both the PayPal webhook and the merchant activity detail for a payout.
August 31, 2022
When a new merchant accesses the Payment Services Home for the first time, the page now loads immediately to display the content instead of requiring a page refresh.
August 9, 2021
Apple Pay is now available as a PayPal Smart Button. This payment option enables customers to use the Touch ID feature on their iOS or macOS device to select Apple Pay. Apple Pay processes the payment using the credit and debit card payment credentials stored on the device.
June 28, 2021
Disputes for store orders are now available in the Order payment status report. You can take action on disputes by navigating directly to the PayPal Resolution Center from Payment Services.
User experience improvements from Payment Services Home include the ability to modify a configuration at the current inheritance level and improvements to the display of the header and navigation.
You can now see warnings when you switch from sandbox mode to production mode and when you attempt to navigate away from a view with updates that have not been saved.
August 30, 2023
Added an integration with Signifyd, which provides automated fraud protection services.
Promoted Apple Pay to a separate payment option, outside of the PayPal payment buttons, to increase shopper visibility of the payment option and to allow merchants to control the placement and styling of Apple Pay.
Improved the user experience of credit card fields checkout, including styling enhancements such as adding payment icons, to lower shopper cognitive load and increase conversions.
Added functionality to allow merchants to sort the order of their payment options to prioritize certain payment options. This functionality encourages a higher checkout conversation rate.
Added a new Transactions report to the Payment Service’s Admin home to provide visibility to transaction authorization rates and negative transaction trends so merchants can effectively monitor the health of their stores and identify any transaction issues.
June 9, 2023
Added support for Adobe Commerce 2.4.7-beta1.
Added availability in the following countries and associated currencies: Australia, France, United Kingdom.
Added expanded resources for Admin roles to ensure Admin users can create and manage orders for customers and can see Payment Services in the Sales menu.
Created functionality to show the credit/debit card payment option button on the checkout page.
March 10, 2023
Added support for PHP 8.2 and Adobe Commerce 2.4.6. Not compatible with PHP 7.x.
March 10, 2023
Fixed an issue that prevented new Payment Services merchants from using checkout in the Admin. Payment Services was previously using the Commerce customer ID, which does not exist for new customers.
Fixed an issue that caused the specified shipping address state to be replaced by the state in the default tax settings during checkout using the PayPal option. Now, customers can have their orders shipped to a state other than the one configured as the default in the merchant’s tax settings.
Fixed an issue preventing customers from using card vaulting to complete a purchase or delete a vaulted payment method for a store using the
Authorize and Capture payment action. Previously, a “Provider Vault ID not found” error appeared when the customer attempted to use or modify their vaulted credit cards.
February 17, 2023
Added PCI 3DS compliance feature for merchants transacting in the European Union (EU) and Britain. This additional layer of security, which requires buyers to authenticate with their credit card issuer, helps prevent online fraud and is required as part of European Union (EU) compliance regulations.
Added the ability to enable card vaulting in the Admin. This allows merchants to create an order for customers in the Admin using their vaulted payment methods.
January 29, 2023
Fixed an issue that prevented buyers from placing an order using smart buttons on the product page, mini cart, and cart. Buyers can now complete orders successfully.
January 25, 2023
Released a fix to a backward incompatible known issue. This release locks the service ID extension version to the latest stable version, which reenables new Payment Services installations to configure Commerce Services.
December 22, 2022
Improved invoicing in Payment Services when a payment method is declined.
Payment Services now correctly displays PayPal smart buttons for merchants using Fire Checkout’s custom template for the checkout page. Previously, the minicart intermittently displayed the buttons.
November 23, 2022
Payment Services now includes the version number in the user agent header for requests to be able to track, filter or deprecate unused endpoints.
Payment Services now correctly displays order data when an order is placed from the product page using smart buttons.
November 18, 2022
A shopper can now vault (save) their credit card information during checkout to use in a later purchase for the same or another store within the same merchant account.
October 14, 2022
When a customer’s payment method is declined, the visible error message is more descriptive. It advises the customer to re-enter payment information and try again, try another payment method, or to contact their bank about the declined the transaction.
September 30, 2022
Payment Services now includes the ability to set up a merchant account to use multiple PayPal business accounts. This enables the merchant to operate your stores in multiple countries using different currencies, or to use Adobe Commerce for a portion of your business.
Merchants can add a Soft Descriptor to websites or individual store views configuration that show on customer transaction bank statements to delineate brands, stores, or product lines.
Enable or disable credit card fields and PayPal smart buttons for checkout in Payment Services settings.
When a customer clicks Edit cart, the page redirects to the cart page and shows the updated items instead of showing an empty cart.
September 6, 2022
Now, when a merchant’s store is capturing an order authorized with a non-global currency, the capture process completes and no error is shown.
August 9, 2022
General availability release—Payment Services is now supported by Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.5.
Apple Pay is now compatible with the Safari browser v15.5 on mobile and desktop.
June 29, 2022
Apple Pay is incompatible with the Safari browser v15.5 on mobile and desktop. When using Safari version 15.5, you are not able to complete checkout with Apple Pay.
Previously, when a logged-in user selected a different billing/shipping address other than the default address for their account, checkout failed. We fixed this issue, and now the selected billing/shipping address is sent (instead of the default saved address) and checkout is completed successfully.
If you disable PayPal smart buttons for checkout, no errors are shown.
Payments no longer fail during checkout when a guest user enters a phone number that includes dashes.
When Commerce Services credentials are invalid, the Payment Services Home will now appear in the Admin. A credentials error appears to alert you that your credentials are invalid.
Payment Services is currently incompatible with
commerce-data-export v101.20 and higher, which renders it incompatible with the Channel manager extension.
March 31, 2022
General availability release—Payment Services is now supported by Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.4.
Payment Services supports Canadian dollars (CAD) for credit cards and PayPal transactions.
Merchants can onboard Payment Services extension in English or French languages.
Payment Services is now compatible with PHP 8.1.
Improved Sandbox mode alert to display proper alerts with multiple stores.
You can now enable and disable available payment methods, such as Venmo, at the store view level. Previously, you could configure payment methods per website only.
You can now selectively enable or disable individual PayPal smart buttons.
Previously removed products do not appear in the cart on the Review Order page.
Test credit card transactions may fail with PayPal when processing payments in a sandbox environment.
November 29, 2021
General availability release—Payment Services is now supported by Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.3-p1.
The Payment Services extension for Adobe Commerce and Magento Open Source can be installed either for Adobe Commerce on cloud infrastructure or On-premises instances. These methods require the use of a Command Line Interface.
Payment Services supports a sandbox account that allows merchants to assess the extension in test mode.
Your shoppers can check out with Payment Services or via manual order creation.
Payment Services supports flexible tiered pricing, based on total processing volume, adapted to any merchant.
You can easily customize the look and feel of PayPal smart buttons and credit card fields for the Payment Services extension.
Payment Services reports may not synchronize immediately.
Your PayPal sandbox account for Payment Services cannot be verified if you create that account during onboarding.